Saad Ali

Dennis, Robb, Jonathan and Saad took great care of me. They went above and beyond and were very attentive. Great communication They went above and beyond and were very attentive. Great communication More

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Mr. Elliot Bourne made me really comfortable even before I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond m I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond my price range, Mr Elliot was able persuade his financial manager on my behalf. When the price reduction was still above the price I could afford. I had to leave without a vehicle. But Mr Bourne still persuaded his manager for the price I was seeking, the next day even though he was away on vacation. Because of his relentless effort I was able to purchase the vehicle I wanted in my price range. More

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Everyone at the dealership were very friendly and professional, excellent buying experience. I’ll recommend it professional, excellent buying experience. I’ll recommend it More

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The entire staff was very professional and helpful. Especially our salesman Elliot who went beyond his duties to answer questions, provide continuous support to us. Especially our salesman Elliot who went beyond his duties to answer questions, provide continuous support to us. More

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I went to Mercedes Catonsville and Cocekysville, I walked the lot and not one representative acknowledged me. I went to Owings Mills and here comes Elliot. Acknowledging me and wanting to assist. That's what the lot and not one representative acknowledged me. I went to Owings Mills and here comes Elliot. Acknowledging me and wanting to assist. That's what I am talking about...... I shouldn't have to come find a representative when I am spending THOUSANDS of dollars. He was very informative and made my decision easier for me. Everyone that I encountered at Owings Mills was very pleasant. I look forward to this Mercedes of Owings Mills experience. More

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Mr. Elliot is one of the finest salesmen that I have had the opportunity to deal with for over forty years. His knowledge of technology and day to day operations of my Mercedes Benz is exemplary. had the opportunity to deal with for over forty years. His knowledge of technology and day to day operations of my Mercedes Benz is exemplary. He is proactive and anticipates every concerns that a new car owner would experience. I consider him more than a salesman but a friend. I am grateful to having a dealership like Mercedes Benz of Owings Mills for future purchases . I certainly would feel comfortable recommending your dealership to all of my friends. More

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Salesman Tim Deinlein, of Mileone Mercedes provided quality customer service. I am grateful for his patience and knowledge. His follow after purchase was completed was greatly appreciated. quality customer service. I am grateful for his patience and knowledge. His follow after purchase was completed was greatly appreciated. More

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As usual Elliott Bourne took very good care of me, making my next vehicle purchase a great experience. Luv my GLC 💙 my next vehicle purchase a great experience. Luv my GLC 💙 More

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I recently had a fantastic experience at the Mercedes Benz of Owings Mills that I feel compelled to share as I purchased my 2023 GLB 250. The standout aspect of my visit was the exceptional service pr Benz of Owings Mills that I feel compelled to share as I purchased my 2023 GLB 250. The standout aspect of my visit was the exceptional service provided by Elliott, the auto sales representative, who guided me through the entire car-buying journey with enthusiasm and genuine care. My father had referred me to Elliott after having such a positive car buying experience. Elliott was very patient with me as I explored the various car options. Elliott was knowledgeable about the various models and features, ensuring that I found a vehicle that matched my needs and preferences. Elliott never pressured me, instead offering insightful advice and thoughtful recommendations. Equally impressive was Saad, the finance manager. Their expertise and professionalism were evident from the moment we began discussing financing options. Saad took the time to explain every detail, answer all my questions, and worked with me to find a plan that fit my budget perfectly. Their transparency and patience made the financing process not only stress-free but actually quite pleasant. Additionally, Andy an automotive sales representative, did a wonderful job in taking me for an highway test drive which further allowed me to see that the vehicle was a great fit for me. A young lady who serves as the Mercedes Benz technology expert was also very helpful in ensuring my understanding of how the Mercedes connect works in my vehicle. Overall, the team at Mercedes Benz of Owings Mills provided top-notch service with a personal touch. Their dedication to customer satisfaction is evident, and I couldn't be happier with my new vehicle and the entire buying experience. Since purchasing my vehicle, Elliott continues to be a great resource. If I ever have any questions regarding my vehicle he is readily available to assist. I love my new vehicle! I look forward to continuing to provide my business to this dealership. I highly recommend this dealership to anyone in the market for a car! More

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Dennis took great care of me in leasing my new GLA. He is always thorough in answering all my questions, and makes sure I leave with a car I love. I am a repeat customer, and I’m sure I’ll be back agai He is always thorough in answering all my questions, and makes sure I leave with a car I love. I am a repeat customer, and I’m sure I’ll be back again. More

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