STEVE MENDEZ

Probably the worst car-buying experience I’ve ever had. The salesperson was incredibly rude and hostile when I tried to gather more information about the vehicle I was interested in. They became visibly fr The salesperson was incredibly rude and hostile when I tried to gather more information about the vehicle I was interested in. They became visibly frustrated with my questions and even hung up on me multiple times because I was comparing options with another Cadillac dealership that offered a much better deal. The lack of professionalism and outright disrespect in separate phone conversations was shocking. I’m not sure what kind of customer service practices are taught here, but this experience made me take my business elsewhere. Save yourself the frustration—shop at a different dealership! More

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Eric D Simon was an absolute pleasure to work with. He made my purchase of a 2022 XT6 worry-free and a great experience. He demonstrated professionalism, excellent customer service skills and effective co made my purchase of a 2022 XT6 worry-free and a great experience. He demonstrated professionalism, excellent customer service skills and effective communication skills. He listened and understood to my needs as a customer. The Manager, Victor Lopez was also very professional and courteous. They both were very knowledgeable and essential in making my experience a memorable one. Thank you, Eric and Victor! More

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Braman has great service the staff was helpful & friendly especially the salesman who helped me buy my first car! Steve Mendez was quick to sway me with words with his insight on a particular car I was looki especially the salesman who helped me buy my first car! Steve Mendez was quick to sway me with words with his insight on a particular car I was looking for! Thank you Steve and everyone at Braman Cadillac It was a pleasure! More

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Exceptional service! Right when I walked through those doors sales associate Steve Mendez greeted me almost instantly. Buying a car is always very stressful for me but he made me feel very comfortable and doors sales associate Steve Mendez greeted me almost instantly. Buying a car is always very stressful for me but he made me feel very comfortable and did not feel pressured at all. He knew every detail about the vehicle I wanted. Thank you Mr. Mendez for making this a memorable experience. Thank you Braman Cadillac! More

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Buying a car has never been so easy. I met a great salesman named Steve Mendez and he got me into just what I was looking for. I definitely recommend him and the whole Cadillac sales department. salesman named Steve Mendez and he got me into just what I was looking for. I definitely recommend him and the whole Cadillac sales department. More

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