LUIS REYES

Probably the worst car-buying experience I’ve ever had. The salesperson was incredibly rude and hostile when I tried to gather more information about the vehicle I was interested in. They became visibly fr The salesperson was incredibly rude and hostile when I tried to gather more information about the vehicle I was interested in. They became visibly frustrated with my questions and even hung up on me multiple times because I was comparing options with another Cadillac dealership that offered a much better deal. The lack of professionalism and outright disrespect in separate phone conversations was shocking. I’m not sure what kind of customer service practices are taught here, but this experience made me take my business elsewhere. Save yourself the frustration—shop at a different dealership! More

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My purchase is a 2022 Cadillac XT4 Sport. Defiantly best choice. Dealing with my salesman Howard B. was a great experience. He made the whole buying process amazingly easy and respectful. Fin Defiantly best choice. Dealing with my salesman Howard B. was a great experience. He made the whole buying process amazingly easy and respectful. Finance was next. Luis Reyes was amazing also totally aboveboard with the finance process and fun to deal with. Purchasing from Braman was due to the communication with salesmen Howard B. (I live 2hrs north of the dealership) i have also interacted with George D in service for my module chip upgrade for a positive experience also. I have known about Braman but have to say very impressed with an amazing showroom and way of doing business. Defiantly exceeds expectations. Carl Sica More

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