Ryan Wagstaff

Fair dealer but I won’t shop here again in the future. During the paper closing I Didn’t get a break down of the payment only what my payment was going to be. Usually dealers go over all the fees, your tr During the paper closing I Didn’t get a break down of the payment only what my payment was going to be. Usually dealers go over all the fees, your trade in, or any down payment you put it towards the new vehicle but none of this was shown to me. More

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Great Service. They worked hard to try to find the right truck with all the options I was looking for. They worked hard to try to find the right truck with all the options I was looking for. More

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This was the worst experience out of any dealers I’ve ever been to dodge dealers will not do anything unless there is a check engine light on I have had the worst service I wanted to hurt someone I was s ever been to dodge dealers will not do anything unless there is a check engine light on I have had the worst service I wanted to hurt someone I was so mad and I still couldn't get anywhere with anyone. I have called ram customer care and am treated the worst More

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The guys were awesome at finding me the truck I wanted with the equipment I needed for the family. Guys were patient and very accommodating with me and my wife in getting everything set up! Great price on with the equipment I needed for the family. Guys were patient and very accommodating with me and my wife in getting everything set up! Great price on the truck, and they gave me a great price on my trade! Thanks!! More

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Sadly only a shadow of what they were before the Millers sold. Unaccountable but make up for it by being extremely slow. We miss you Miller family. Come back to us. Please!! sold. Unaccountable but make up for it by being extremely slow. We miss you Miller family. Come back to us. Please!! More

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We have purchased 2 cars from Austin and Braxton this month and both times they’ve been amazing to work with. month and both times they’ve been amazing to work with. More

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Very good customer service, workers were very patient and tried their very best to help us with everything we needed! tried their very best to help us with everything we needed! More

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I took my truck in for 1 service. .It took 6 days to get it back, with no communication on their end whatsoever..LEFT multiple voicemails. My wife left multiple voicemails, on 2 differ .It took 6 days to get it back, with no communication on their end whatsoever..LEFT multiple voicemails. My wife left multiple voicemails, on 2 different managers and 3 different advisors..She even sent a text..With 0 responses back..I will not be returning to this company. I work for a dealership myself and if we treated customers they way this company does, We'd be out of business. They don't care about customers, but only how much money they can squeeze out of you. Their so called app is as worthless as they are..I don't recommend this type of service or lack of communication. Larry H Miller should be ashamed to have this type of service customers receive..Their ratings are lies..Read the negative ones for truth.. More

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Environment was extremely professional and we were helped right away, we already had an appointment but the employees were very friendly and willing to help in any way! right away, we already had an appointment but the employees were very friendly and willing to help in any way! More

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Sales dept is great. Service dept doesn't give a xxxx about its customers. Purchased a used car in cash in Oct 2023 - after using the car three times in the last few mo Service dept doesn't give a xxxx about its customers. Purchased a used car in cash in Oct 2023 - after using the car three times in the last few months and about 1000 mi driven, had massive electrical and radiator breakdown that left me stranded. Learned now that the Service team doesn't return calls, can't provide updates, doesn't call back when promised (or at all). I have never ever experienced anything remotely this bad at any dealership I have ever dealt with in my life. This behavior communicates very clearly - 1) we are disorganized or 2) we don't give a crap about our customers or 3) we are unprofessional and ill-equipped to handle our work. I was assigned to the Service Dept manager (Steven Padyk) and he failed to return messages, failed to provide updates and failed to follow-thru on every single thing he said he would do. Not a good look for a dealership's service manager. This dealership is losing my service business and any car I or my family will look to make going forward. More

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