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Ryan Murray
Ryan Murray at Five Star Subaru of Grapevine

Ryan Murray

Internal Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
6 Reviews
4.8

6 Reviews

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6 Reviews of Ryan Murray

September 21, 2025

Dealership Rating
Employee Rating

No appointment and still in and out for 12k PM and oil change in a hour Great Service More

by Tpope1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Taylor Greene, Alejandro Lopez

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Sep 22, 2025

Five Star Subaru of Grapevine responded

Tpope1161, We appreciate you at Five Star Subaru! Thank you for choosing our service team to help you care for your car. When you need maintenance or simply advice, we want to hear from you at 817-438-1700. Safe travels and call on us for our knowledge any time. Safe travels and thanks again, Jakob Ritter, Service Director

September 06, 2025

Dealership Rating
Employee Rating

Brought my Hyundai in for state inspection. Everything worked out great. They even watched the vehicle for me. More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Williams, Jose Zambrana

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Sep 06, 2025

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for taking the time to rate your Five Star Subaru service visit. Customer experience and timely service are our focus. Reach our advisors and techs at 817-438-1700 for vehicle advice or your next appointment. We are here for you! Take care, Jakob Ritter, Service Director

June 04, 2024

Dealership Rating
Employee Rating

What excellent services you provide through Shantai. Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowl More

by Otaa002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantai Isom, Jesse Blackmon, Rex So, Darryl Frazier

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Jun 05, 2024

Five Star Subaru of Grapevine responded

Otaa002, We appreciate your kind words regarding Shantai and your Five Star Subaru experience. It means a lot to us. If there anything else we can do to help you enjoy your car, give us a call at 817-438-1700 and let us know how we can ensure your complete satisfaction. Congratulations on your new Subaru! Best regards, David Cheney, General Sales Manager

April 06, 2024

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Employee Rating

Quick and easy, great techs and advisors. I got everything I needed done and very happy with service More

by lcano89
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano

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Apr 07, 2024

Five Star Subaru of Grapevine responded

Lcano89, We really appreciate hearing from you! Thank you for sharing your experience with our Five Star Subaru service department. Reach Lauren and Ryan with questions any time at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

October 27, 2023

Dealership Rating
Employee Rating

The service department is top notch. Advisors are friendly. Technicians are knowledgeable. Everyone I come in contact with is stellar! More

by ryanmurray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakob Ritter, Anthony Pipkin, Elisha Williams, Sabin Sharon, Mike Meyer, D'Mitri Manivanh, Alejandro Lopez, Ivan Sandoval, David Earnest

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Oct 27, 2023

Five Star Subaru of Grapevine responded

Ryanmurray1, Thank you so much for taking the time to share your fantastic feedback with us. We're thrilled to hear that you've had such a positive experience at Five Star Subaru. Our advisors and technicians take great pride in delivering top-notch service, and it's wonderful to see so many names on your list of recognition. We look forward to scheduling future appointments at 817-438-1700. In the meantime, enjoy your ride! Sincerely, Jake Ritter, Service Director

September 05, 2023

Dealership Rating
Employee Rating

Did not rate Doug Lamon since I don't remember meeting him.Whole experience was great! Derek Adams kept us updated weekly and is still available for questions. Thank you! More

by HVNNRTH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Derek Adams

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Sep 06, 2023

Five Star Subaru of Grapevine responded

Congratulations HVNNRTH on your new Subaru. We're thrilled that you had such a great experience at Five Star Subaru, and we're here to assist you anytime you need. Call us at 817-438-1700 when you need our advice. Thank you, Doug Laymon, Sales Manager

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