Ryan Heine | Page 8

Purchase a SUV, change my mind about the warranty in five days. Had to wait 30 days to be applied. Would have been easier to update the contract. The MANAGER wouldn't do it. Bank of America was ok with it. S days. Had to wait 30 days to be applied. Would have been easier to update the contract. The MANAGER wouldn't do it. Bank of America was ok with it. Seeing it was less than a week. More

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I feel that they never listened to my issues. Took my vehicle in 4 times to resolve the same issue. Each time I picked it up, the check engine light goes off on my drive back home/work. They say Took my vehicle in 4 times to resolve the same issue. Each time I picked it up, the check engine light goes off on my drive back home/work. They say they are going to call back in 15 minutes and then never call back. My car is STILL not fixed and I have been extremely stressed from this entire situation. Terrible experience. I would never buy from Lake Ford again just due to the service department. More

by Big A Verified Customer Verified Customer

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Not satisfied. .promises were broken, no willingness to compromise, disappointing for such a large purchase .promises were broken, no willingness to compromise, disappointing for such a large purchase More

by Jill Verified Customer Verified Customer

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This was by far the easiest purchase experience I've ever had buying a vehicle. had buying a vehicle. More

by abmotorman Verified Customer Verified Customer

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Wonderful and caring dealership. Very attentive. Made sure all questions were answered. Made my experience very pleasant. Brandon was excellent. Very attentive. Made sure all questions were answered. Made my experience very pleasant. Brandon was excellent. More

by skokiedeb Verified Customer Verified Customer

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Good people friendly people willing to help solve the problem, Professional and solved my problems problem, Professional and solved my problems More

by mjbexpedited Verified Customer Verified Customer

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Great dealership, very nice, got the deal done within my expectations. Professional and friendly! I would recommend over and over! expectations. Professional and friendly! I would recommend over and over! More

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Lake Ford made ordering and receiving my new F150 a breeze. My sales person kept me up to date with the status of my order through out the build, ship, and delivery process, thanks again JJ. breeze. My sales person kept me up to date with the status of my order through out the build, ship, and delivery process, thanks again JJ. More

by mjminikel Verified Customer Verified Customer

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They were friendly and professional off the bat! I got the best feeling when I walked into their beautiful dealership -I could tell they took quality seriously. The staff was so personable and real I got the best feeling when I walked into their beautiful dealership -I could tell they took quality seriously. The staff was so personable and real with me. I felt they understood every concern I had so they answered my questions thoroughly and honestly. They even stayed late to help me finish buying the car I wanted so I could take it home right away. They helped me fit my needs within my budget and educated me on so much! I will be back to buy my cars from them from now on! Thank you, Lake Ford! I loved my experience with you! More

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Good people to work with and good sales personal , they take good care of their customers take good care of their customers More

by kenny_desi Verified Customer Verified Customer

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