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Ryan Heine
638 Reviews
638 Reviews
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638 Reviews of Ryan Heine
March 18, 2023
Got to Green Bay had tires looked at 1 tire was shot, should not have passed inspection, bed of truck was filthy, called Alec basically made me feel like I was lying to him. Said “I’m sorry but I’m going should not have passed inspection, bed of truck was filthy, called Alec basically made me feel like I was lying to him. Said “I’m sorry but I’m going to have to trust my guys”. Wasn’t asking for anything, said he would call me back, still waiting. Ordered 4 new tires on my own. One tire was 11/32, two tires at 9/32, 1 tire varied between 6/32 and 4/32, wearing unevenly was shot. Happy with truck, had inspection been legit and replaced tire would have been great experience now wondering where else corners were cut. Guess I’ll find out. More
by johnlaux23
Verified CustomerOther Employees Tagged: Alec Van Hecker
March 09, 2023
In general, a very good experience. My rating would be higher but for two issues: the 3-yr-old CPO vehicle was missing its owners manual (minor), and the tires were represented as non-o My rating would be higher but for two issues: the 3-yr-old CPO vehicle was missing its owners manual (minor), and the tires were represented as non-original with 40-60% life remaining, but they are in fact originals with maybe 30% left (more important). More
by jimmyp5
Other Employees Tagged: Jieana Harb
March 08, 2023
No pressure from Alec or the rest of the team. Upfront about the process and very knowledgeable about the truck. Great experience overall, highly recommend. Upfront about the process and very knowledgeable about the truck. Great experience overall, highly recommend. More
by scottnickp
Other Employees Tagged: Alec Williams
March 02, 2023
Poor communication on issue with vehicle, I understand its a used vehicle but the issue was easily noticeable after we left the lot. Vehicle could have been cleaned better also and scratches fixed on inte its a used vehicle but the issue was easily noticeable after we left the lot. Vehicle could have been cleaned better also and scratches fixed on interior. More
by GIESEALEXANDER95
Other Employees Tagged: Alec Van Hecker, Alec Williams
February 18, 2023
Bought a vehicle from Joe in 2021. Was hit by an uninsured motorist in Jan 23 went back to talk to Joe about a new one. Very attentive and helped me find the vehicle I was looking fo Was hit by an uninsured motorist in Jan 23 went back to talk to Joe about a new one. Very attentive and helped me find the vehicle I was looking for. Great personality and down to earth. Ryan was great as well. More
by blair.nizinski1
Other Employees Tagged: Joseph Sardina
February 02, 2023
The communication with service is so much to be desired as far as how long things take when you need your vehicle and it was communicated to the service department that you need your vehicle they’re workin as far as how long things take when you need your vehicle and it was communicated to the service department that you need your vehicle they’re working on something else from the day before you drop your vehicle off at 7:30 in the morning and get a call at 12:30 in the afternoon saying they need your vehicle another day that should have been communicated the day before knowing that they’re working on another vehicle for a long time and wouldn’t be able to get my vehicle done that same day customers lose out on a days pay of work for no reason but communication More
by Leo
Other Employees Tagged: Gena Sanchez, Micah Edwards , Brian Teitelbaum
January 31, 2023
Extremely good service ! !!! I would definitely recommend Lake Ford to anyone I knew that was looking for a vehicle. !!! I would definitely recommend Lake Ford to anyone I knew that was looking for a vehicle. More
by John H.
Other Employees Tagged: Alec Williams , Matthew Maneage
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