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Ryan Fitzsimmons

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Ryan Fitzsimmons

General Sales Manager

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

4.4

212 Reviews

4.4

212 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (212) Inventory (393)

212 Reviews of Ryan Fitzsimmons

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October 28, 2025

Dealership Rating

Employee Rating

I was very pleased with Harman. He was very professional and polite. He has gone over the car with me thoroughly and if I have any questions about the car, he is returning my phone He was very professional and polite. He has gone over the car with me thoroughly and if I have any questions about the car, he is returning my phone call ASAP. More

by KARENANDHOYE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harman Singh, Matthew Fett

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Oct 28, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

October 04, 2025

Dealership Rating

Employee Rating

Everyone there was super helpful. The place is immaculate and I was impressed with the professionalism. The place is immaculate and I was impressed with the professionalism. More

by SAZGUY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Himmy Pathak, Matthew Fett

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Oct 04, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for your feedback on your recent visit to Boucher Hyundai of Waukesha. It's great to hear that we were able to assist you and that you had such a positive experience. Ryan Fitzsimmons General Sales Manager 262-522-1000

September 20, 2025

Dealership Rating

Employee Rating

Caeleb McDermott was very professional and attentive. Answered all my questions and made me feel comfortable and not pressured with the decision making. Had a great experience with everyone there at Bouc Answered all my questions and made me feel comfortable and not pressured with the decision making. Had a great experience with everyone there at Boucher Hyundai of Waukesha. I would definitely recommend them anytime. More

by Veronica

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Caeleb McDermott , Nico Torres

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Sep 20, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

September 12, 2025

Dealership Rating

Employee Rating

Didn't use the service center. Bought a new car. Salesman Harman was great! Thank you! Bought a new car. Salesman Harman was great! Thank you! More

by AMICKANDERSON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Himmy Pathak, Harman Singh, Nico Torres

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Sep 12, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, for Harman, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

September 06, 2025

Dealership Rating

Employee Rating

First time in the building wow it is beautiful! Loved working with Darlene Larson again. She is amazing and goes well over the top to help you and explains everything before driving away. Loved working with Darlene Larson again. She is amazing and goes well over the top to help you and explains everything before driving away. More

by HASSELMEKAY

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darlene Larsen, Nico Torres

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Sep 06, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ryan Fitzsimmons General Sales Manager 262-522-1000

August 28, 2025

Dealership Rating

Employee Rating

Probably never buy another car again there just to much confusion and a lot of wasted time confusion and a lot of wasted time More

by KDEMJ4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Mark Wade, Bryan Perez

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Aug 31, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 26, 2025

Dealership Rating

Employee Rating

My wife and I met with sales associate Himmy P during the week of 18 Aug 2025. He was fantastic, and provided us with a written offer on a 2025 Santa Cruz. We went home to discuses the offer and work our f week of 18 Aug 2025. He was fantastic, and provided us with a written offer on a 2025 Santa Cruz. We went home to discuses the offer and work our finances. Returned on 25 Aug to sign contract, and make purchase. Himmy was off, had to "work with" another sales associate. No problem, nice guy... However, when we presented the hard copy document that Himmy drafted, with full out the door price, the new sales associate stated. " Sales manager Ryan could not approve the offer", and he countered the Boucher written offer with a new offer approximately $250 more that our original offer Boucher gave us. We walked out the door! Sad way to be treated by their staff and we are repeat customers of sales and service. Not any more! More

by raven

Sales Price Transparency

Purchase Time

Recommend Dealer

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Aug 30, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 18, 2025

Dealership Rating

Employee Rating

This dealership did not fulfill their promise on my purchase . Car was missing audio part and owners manual . purchase . Car was missing audio part and owners manual . More

by DLUX57

Finance Experience

Recommend Dealer

Other Employees Tagged: Chris Baker, Himmy Pathak

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Aug 21, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 07, 2025

Dealership Rating

Employee Rating

Very friendly and professional. Took the time to go over my new vehicle and answered all my questions. Took the time to go over my new vehicle and answered all my questions. More

by BRUB63

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darlene Larsen, Matthew Fett

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Aug 07, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ryan Fitzsimmons General Sales Manager 262-522-1000

July 30, 2025

Dealership Rating

Employee Rating

At first very friendly, not so much at the end of sale. Did not honor a handshake on missing items in the vehicle. Would not recommend at all. Did not honor a handshake on missing items in the vehicle. Would not recommend at all. More

by DLUX57

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Himmy Pathak

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Aug 02, 2025 -

Boucher Hyundai of Waukesha responded

Dealership Inventory (393 Vehicles)

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2025 Hyundai ELANTRA HEV

new

Ecotronic Gray exterior

Automatic

Front-wheel Drive

$30,920

View Vehicle Details

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2026 Hyundai SANTA FE HEV | new

$51,815

2026 Hyundai SANTA FE HEV

new

Rockwood Green exterior

Automatic

All-wheel Drive

$51,815

View Vehicle Details

View Details

2022 Hyundai SANTA CRUZ | used

$26,469

2022 Hyundai SANTA CRUZ

used

Ice White exterior

Automatic

All-wheel Drive

$26,469

View Vehicle Details

View Details

2026 Hyundai TUCSON Hybrid | new

$36,730

2026 Hyundai TUCSON Hybrid

new

Ash Black exterior

Automatic

All-wheel Drive

$36,730

View Vehicle Details

View Details

2023 Ford Maverick | used

$28,739

2023 Ford Maverick

used

CARBONIZED GRAY METALLIC exterior

Automatic

All-wheel Drive

$28,739

View Vehicle Details

View Details

2026 Hyundai Palisade | new

$56,559

2026 Hyundai Palisade

new

Ecotronic Gray Pearl exterior

Automatic

All-wheel Drive

$56,559

View Vehicle Details

View Details

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Ryan Fitzsimmons

General Sales Manager

Boucher Hyundai of Waukesha

212 Reviews of Ryan Fitzsimmons

Dealership Inventory (393 Vehicles)

Had a great experience?Spread the word.

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