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Ryan Byrnes
Ryan Byrnes at Serra Chrysler Dodge Jeep RAM Lake Orion

Ryan Byrnes

New/Used Car Sales & Leasing Professional

Serra Chrysler Dodge Jeep RAM Lake Orion

3800 S Lapeer Rd
Lake Orion, MI 48359

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Ryan Byrnes

August 08, 2026

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Employee Rating

Can’t get ahold of the service center with the ai system. Never got a return phone call. Dropped truck and they didn’t fix problem and check engine light is on again on a year old truck. Now another trip More

by vwright378
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Workmanship
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Recommend Dealer
No
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Aug 10, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Aug 10, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 02, 2026

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Everything was up front and honest. The transaction was simple and seamless. The staff was friendly and not pushy. More

by MELISSAWILSON567
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Recommend Dealer
Yes
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Aug 02, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s wonderful to know our honest and simple process helped make your Jeep purchase seamless. Ryan and the team appreciated the chance to assist you without any pressure. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

July 31, 2026

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Ryan was great and the overall experience was good. This was a marshaling yard purchase and we expected the car to be clean on the inside but it was very dirty. If this is a marshaling yard issue it is More

by Paulduncanson20
Recommend Dealer
Yes

Other Employees Tagged: Ryan Byrnes

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Aug 01, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your feedback, Paul. I appreciate your kind words about Ryan and am glad to hear that your overall experience at Serra Chrysler Dodge Jeep Ram Lake Orion was good. I understand your concerns about the vehicle's cleanliness and recognize the importance of presentation. If you have any further concerns or if there's anything we can do to assist you, please feel free to reach out to us directly. Thank you for choosing us, and we hope to better assist you next time! Sincerely, Ron MacEachern Dealer Partner

July 11, 2026

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I had an excellent experience. Ryan and Simon stepped up and made my trade in work and I am very happy with my Durango hemi. More

by wing10
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Peter Sales Manager

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Jul 11, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re thrilled Ryan stepped in to make your trade-in seamless. Enjoy your new Dodge Durango. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 26, 2026

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I bought a 2026 Dodge ram pick up truck and I had a problem with the engine check light just at 3000 miles and I brought it in and you had my truck for 34 days and I called to get it back and everythin More

by LJMHUBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Essa, George Pappas, Vinnie Battani, Michael Koan, Jordan Graybill, Devyn Cicero, Marcy Graham, Courtney Conley, Kamil Grzych

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Jun 26, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for trusting us with your Dodge Ram. We’re glad our team resolved the check engine light and appreciate your patience during the 34 days it was in service. We look forward to helping your wife find the right lease with Vinnie. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

June 11, 2026

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Employee Rating

Service was great - parts arrived on time - install completed in an hour Dan did a great job - More

by denyd1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Vartanian

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Jun 11, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s great to hear your Grand Cherokee service went smoothly with prompt parts delivery and a quick installation. We’ll pass along your praise to our service team. Thanks for choosing us for your Jeep. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 24, 2026

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Employee Rating

Ryan was very friendly, communicated effectively and was good to work with. The dealership had a very good selection and a good delivery process More

by KURTMACAULEY
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 24, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your five-star rating. We’re glad Ryan provided friendly, clear communication while you picked up your new Jeep Wrangler. It’s great to hear our selection and delivery process met your expectations. Enjoy your Wrangler! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 21, 2026

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They took my car for the recall I had gone in for & said it would be about an hour. They were done in less than 45 minutes. More

by MKELLYKUZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s great to hear your Jeep Compass recall was completed in under 45 minutes instead of the estimated hour. Thank you for sharing your experience. Ryan is glad we could have you back on the road so quickly. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

April 20, 2026

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They did a wonderful job, my salesman, Ryan was outstanding. I could not be happier with the service! More

by ANDY@ADVISORSCAPITAL.US
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Preville

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Apr 20, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It’s wonderful to know Ryan delivered outstanding assistance during your new Ram 1500 purchase. We’re so pleased you’re happy with the service and welcome any questions you might have down the road. Thanks for sharing your experience. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Apr 20, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words, Andy! I’m thrilled to hear that Ryan provided you with outstanding service at Serra Chrysler Dodge Jeep Ram Lake Orion. Your satisfaction means a lot to us, and I appreciate you taking the time to share your experience. We look forward to seeing you again! Sincerely, Ron MacEachern Dealer Partner

April 16, 2026

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Employee Rating

Ryan was great. He asked all the right questions and got me exactly what I needed More

by kmhenriks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 16, 2026

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your kind words! I’m thrilled to hear that Ryan provided you with excellent service and helped you find exactly what you needed. Sincerely, Ron MacEachern Dealer Partner

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