Dealer Reviews
Cars for Sale
Dealer Log In
Josh Vartanian
Josh Vartanian
General Sales Manager
Serra Chrysler Dodge Jeep RAM Lake Orion
3800 S Lapeer Rd
Lake Orion, MI 48359
20 Reviews
20 Reviews
Write a Review
20 Reviews of Josh Vartanian
May 16, 2026
The quick oil change experience at Serra is excellent. The staff were prompt, friendly, and informative. The waiting area was clean and comfortable. The turn around time was fast even though they were a l The staff were prompt, friendly, and informative. The waiting area was clean and comfortable. The turn around time was fast even though they were a little busy. Serra is definitely my go to oil change destination for my Jeep and Ram vehicles! More
by Jon Gaudreau
Verified Customer
May 12, 2026
I was given wonderful customer service. They met my goals needed for my new lease.. They met my goals needed for my new lease.. More
by JNUGENT29
Other Employees Tagged: George Pappas
May 10, 2026
Have a number of vehicles from this dealer and have always been impressed with the sales process, and the service department until recently. Leased a Compass that has an unusual power train noise; when always been impressed with the sales process, and the service department until recently. Leased a Compass that has an unusual power train noise; when I dropped it off I gave the service advisor and the service manager permission to drive it home to verify the noise and repair. Received a call the following day stating that the noise is normal. Asked if the advisor or service manager drove it, they said no. Went through the arbitration process, agent heard the noise, but said because I didn’t provide another vehicle that didn’t make the noise (!} she had to take the Stellantis representative’s word that it was normal. No one, advisor, manager, manufacturer ever drove it. Now I just tur off the traction control…. Called to set appointment because the battery warning light comes on, they couldn’t make an appointment for 3 weeks….now I just disable the start/stop. Also, last oil change and tire rotation, they set the tire pressures incorrectly; makes you wonder how competent they are….. More
by Bob K
Other Employees Tagged: Bassam Tariq
May 02, 2026
The manager, Chris Collins along with Dan D helped get the work completed perfectly and on time. There attention to detail was exceptional. the work completed perfectly and on time. There attention to detail was exceptional. More
by leperaf1976
Other Employees Tagged: Chris Collins Dan Drenikowski and the techs that worked on my vehicle
April 28, 2026
Poor communication and customer service from the service department and management. We are very disappointed. department and management. We are very disappointed. More
by Nichole
Other Employees Tagged: Nick Tykoski
March 17, 2026
Serra Lake Orion deceived and defrauded me to the tune of nearly $7,000, and have ignored multiple contact attempts to rectify the situation. Avoid this dealership at all costs. nearly $7,000, and have ignored multiple contact attempts to rectify the situation. Avoid this dealership at all costs. More
by valicer
Other Employees Tagged: George Essa
February 05, 2026
Down to earth, not hype or xxxxxxxx just good old fashioned customer service. I will be back! fashioned customer service. I will be back! More
by CHRIS.WILLIAMS8423
Other Employees Tagged: Michael Koan
Dealership Inventory (476 Vehicles)
2026 Jeep Grand Cherokee L
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
