Ryan Burdue
Ryan Burdue at Gates Toyota
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Ryan Burdue

Finance Director

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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14 Reviews
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14 Reviews

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14 Reviews of Ryan Burdue

January 14, 2021

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Employee Rating

We are a first time customer and will definitely be returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle buying experience. Definitely recommended. More

by D.UMMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Blackford, Marcus Turner , Paris Dickinson

October 13, 2020

Dealership Rating

Purchased a new 2020 Highlander for my wife and we couldn't have been happier with the service we received from beginning to end. Coach was very informative and knowledgeable about the vehicle. The More

by Sarah B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Blackford, Greg Mitchem , Paris Dickinson

October 03, 2020

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Employee Rating

The work was excellent. Brian was courteous and very helpful. Ryan answered my question on my warranty very efficiently. Over all the experience was satisfying. More

by GENEANDNANCYTUTTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

September 17, 2020

Dealership Rating
Employee Rating

Mike Mcnally is a absolute superstar. If you need to buy a new or used vehicle, I would highly recommend him and his superb expertise! More

by JDWESTAFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 09, 2020

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I am pleasantly surprised from my recent leasing experience with Gates Toyota. It is due to their efficient salesmanship, deft management, and prompt delivery, I am driving a Toyota RAV4 Hybrid – mu More

by HMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Blackford, Landon Wiegand

September 03, 2020

Dealership Rating
Employee Rating

Wife went in for a test drive, walked out with an unauthorized credit check on both my wife’s and myself credit. Not sure how they thought they got my authorization seeing as how I never even went to More

by Amm0622
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Brien Winston, Landon Wiegand, Jason Westafer , Paris Dickinson

Sep 04, 2020

Gates Toyota responded

Hey there, We are in the process of reviewing this internally. We will provide an update once the review is complete.

Sep 08, 2020

Gates Toyota responded

Hey there, Thank you for giving us the opportunity to continue working with you and to earn your business. Our goal is to give everyone an excellent experience with us through a simple shopping process. We are sorry to hear the vehicle sold before you could give your final commitment to purchase it and our hope is you find the exact vehicle you're looking for. In the future, we would be grateful to continue working with you so that we can help you find the exact vehicle that you want. We wish you the best as you continue your car search and please know you are welcome to call us at any time for assistance.

Sep 05, 2020

Amm0622 responded

I had decided to give them a fair chance to make this right in my eyes as a customer by asking for a little more help with the price of the vehicle we were looking at. Everything seemed to be smoothing out to my satisfaction and we were even told to come back in to sign for the car once an agreement on the price was made. My wife talked to a manager on Friday, told them we would be in Saturday, then heard later that they sold the car and we would need to see what else interested us. I’m in complete disbelief that after the problem we experienced that we would be kind enough to continue to try and work with them and they would once again screw up by selling the vehicle we were coming in for right from under us. We then spent time on their lot after hours trying to see what else they had (Why keep giving them the opportunity ? I really don’t know at this point.) but every vehicle in our price range was in bad shape with all the dings and scratches. We then spent the rest of our night visiting other dealerships thinking maybe our standards were too high for a used car but we actually found several at two other dealerships that were in far better shape, and much lower prices. We will not be doing business with this company nor do we recommend anyone else waste their time as we had.

June 04, 2020

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Employee Rating

We were treated wonderfully! We were carefully and thoughtfully guided through the process of buying a new car. It was clear that everyone involved were considering our needs. Tha More

by JKSTEVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Miller , Christopher Johnson

Jun 05, 2020

Gates Toyota responded

Hey there, Thank you for your great review! We appreciate the opportunity to serve you and we look forward to assisting you again. Thank you for your business and thanks for choosing Gates!

December 19, 2019

Dealership Rating

Great experience! I drove 90mes from Illinois to sell my Toyota Tundra. Felt welcommed when arrived. Staff was relly nice to me starting eith sales person Drew and fina More

by TOM73DOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Blackford, Landon Wiegand, Jason Westafer , Paris Dickinson, Sarah Petlick, Drew Ummel

Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate your business and thank you for choosing Gates!

November 04, 2019

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Employee Rating

Hands down the best car buying experience from start to fini From the first contact to waving goodbye as I drove away in my new vehicle, this was the best pruchasing experience I have ever had! Easy to deal wit More

by Super Camryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Blackford, Mike Fahey, Landon Wiegand, Jason Westafer , Paris Dickinson, Drew Ummel

Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for your excellent feedback! We appreciate your business--thank you for choosing Gates!

September 13, 2019

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Employee Rating

New Tundra Purchase Wanted to buy a 1794 Tundra. One was in stock and almost drove 1.75 to see it in person. Sales Manager called as i was leaving my driveway and informe More

by E.BLACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Blackford, Trent Jackson

Feb 10, 2020

Gates Toyota responded

Hey Ed, Thank you for your feedback about your experience with us. Thanks for your business and thank you for choosing Gates!

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