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Ciocca Chevrolet Buick GMC Cadillac of Flemington

Flemington, NJ

4.6
6,377 Reviews

211 US-202

Flemington, NJ

08822

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6,377 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington

February 06, 2025

Brianna was helpful and made the entire service process thorough and seamless. Thank you very much. More

by MAlaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Shimko
Feb 06, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 03, 2025

The service department was informative and expedient. Both of my batteries needed to be replaced. They received my truck around noon on a Saturday and had it ready to go by closing at 3:00. Thanks Ste More

by djcran8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Stephanie Holifield
Feb 04, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for the great feedback! We’re thrilled to hear that Steph and Matt provided you with excellent service and got your truck back to you so quickly. It’s always our goal to be both informative and efficient, and we’re happy to know you had a positive experience. We appreciate your business and look forward to helping you again in the future!

February 01, 2025

It's been absolutely horrendous. Ive gotten no answers, i have a new car with a list of issues that are supposed to be covered under warranty. The service team wasted weeks and month More

by shivalpanchal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Brownlow, Stephanie Holifield
Feb 04, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We sincerely apologize for the frustration you have experienced. It’s clear that we fell short in providing the level of service you expected and deserve, especially regarding communication, warranty coverage, and follow-through. We understand your dissatisfaction and regret that concerns were not addressed in a timely and effective manner. This is not the experience we aim to deliver, and we take their feedback seriously. We encourage you to reach out to our team directly so we can investigate the issues further, address any discrepancies with the charges, and work towards a resolution. Your satisfaction is important to us, and we are committed to resolving this matter.

February 01, 2025

Great service. Fast. Very clean and comfortable customer area. All my questions were addressed. I’m very satisfied. More

by Curator13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Brownlow
Feb 04, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

January 31, 2025

We have been going to Ciocca Chevrolet for many years. Leased 4 or more vehicles and bought a few cars as well. Each experience has been great. We will definitely use Mark the next time we need a car. More

by Col6068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Zinych
Feb 04, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 30, 2025

Came in to check out a used car and Tom T was great, I thought buying used versus new I might be treated differently, not the case. Tom and Chris G in finance were calm, professional and let me take my More

by gregws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Tetesco, Chris Gansfuss, Stephanie Holifield
Jan 31, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for the detailed review, Greg! We’re so glad to hear that Tom, Chris, and the team made your experience smooth and stress-free, whether it was during the car buying process or with the tire issue. It’s great to know that Tom and Stephanie were able to take care of everything quickly for you. We truly appreciate your trust in us and are happy to have had the chance to assist you. Thanks again for choosing Ciocca!

January 28, 2025

Always worth a trip up once or twice a year for service here. Helpful and thorough service. More

by cgj333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Brownlow
Jan 28, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 19, 2025

Extremely professional, helpful, and made the experience seamless and a joy to go through from start to finish More

by Levtech1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Tetesco, George Marshall, Jim Gavenas
Jan 20, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for the fantastic review! We're so glad to hear that your experience was seamless and enjoyable from start to finish. Providing professional and helpful service is always our top priority, and we're thrilled that we could make your experience a positive one. We look forward to assisting you again in the future!

January 15, 2025

Video on work to be done was good. Problem was it was 4 business days after my appt More

by wkurylo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Jan 15, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your feedback! We're glad to hear you found the video on the work to be done helpful. We apologize for the delay in getting to your appointment and understand how important timely service is. We’ll be sure to work on improving our scheduling and communication to ensure a more efficient experience next time. We appreciate your patience and hope to provide you with a smoother experience in the future!

January 15, 2025

The staff are very kind and friendly. The service of my car was done quickly. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at front Desk, Stephanie Holifield
Jan 15, 2025 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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