Ryan Botica

Mike was helpful in getting me to the price I wanted on a new Tacoma. new Tacoma. More

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Ron was incredibly helpful throughout the entire car-buying process. He took the time to understand exactly what I was looking for, patiently answered all my questions, and provided clear, honest ad car-buying process. He took the time to understand exactly what I was looking for, patiently answered all my questions, and provided clear, honest advice about the different models and financing options. His friendly and professional demeanor made the experience smooth and stress-free, and he even went above and beyond to ensure I got the best deal possible. Thanks to Ron, I left feeling confident and excited about my new car. More

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Ryan, Ron and Karl were fantastic. Ryan worked tirelessly to make sure the car had all the options that we wanted and to keep us updated on delivery. Ron and Karl made the purchase pro Ryan worked tirelessly to make sure the car had all the options that we wanted and to keep us updated on delivery. Ron and Karl made the purchase process smooth and quick. All around great experience! More

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Our salesperson Ron was great. The dealership was super responsive to my internet inquiries… that’s actually what got me in the door. Offer dealers were aloof at best. The pressure The dealership was super responsive to my internet inquiries… that’s actually what got me in the door. Offer dealers were aloof at best. The pressure to upsell extended warranty and service contracts was predictable but annoying. It took me four firm “no’s” to get them to stop and move on. Love the car and Ron was one of the best sales people I have worked with. More

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David was extremely helpful and patient with our family. We hope his leadership recognizes him for his efforts! We hope his leadership recognizes him for his efforts! More

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When I first went to look for a new suv the only salesman that paid attention to us was MIke B everyone else maybe assumed since we were not dressed up that we would not be purchasing a new car. Well I did a that paid attention to us was MIke B everyone else maybe assumed since we were not dressed up that we would not be purchasing a new car. Well I did and Mike was very patient not pressuring me or trying to sell me something I didn’t need. . More

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I would just like to say, the team at Toyota of Naperville, ESPECIALLY David Casiano, did a great job yesterday when we were at your dealership yesterday. I was in the market for a 4Runner TRD PRO Naperville, ESPECIALLY David Casiano, did a great job yesterday when we were at your dealership yesterday. I was in the market for a 4Runner TRD PRO and finally decided this past weekend to get one. I called the Naperville dealership Tuesday afternoon, where I spoke with Lisa. She confirmed that you also had one available and told me to come on in. I was greeted by David when I walked in. He said he was newer to the dealership, but spoke to me like an experienced vet. He brought me and my family over to the car and walked me through all the options the 4Runner had. David was very knowledgeable on the 4Runner and knew every feature and option this SUV had, which was a very refreshing experience for me. We had a quick test drive and settled down to work numbers. David and his manager, were able to get me what I wanted for my trade in, as well as get the payments to where I needed them to be. After agreeing on the car and payment, Alex Guzman came over to talk about add-ons. Alex did give me a breakdown of all the options and was okay with me saying no. He was not pushy at all, and we actually ended up getting the tints added onto the car. Alex was also very helpful, and was able to set up a time for me to come drop off my car and get a loaner while the tints are getting done. Last up was Angel. He was very friendly and finished off the document signing process quickly so that my family could get out of there for dinner. He was able to explain all of the documents and additional packages available. I did go with the maintenance package as well. All in all, my family and I had a great experience and I wouldn't hesitate to send my friends and family to your dealership in the future. More

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I ordered my car several months ago, Toyota Corolla Cross Hybrid. I was kept posted about the status of my Corolla Cross Hybrid build and delivery date on a regular basis until it arrived at Toyota of Naper Hybrid. I was kept posted about the status of my Corolla Cross Hybrid build and delivery date on a regular basis until it arrived at Toyota of Naperville, via email, which was greatly appreciated. More

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Everyone is very nice and knowledgeable, and willing to work to make the best deal possible for everyone. work to make the best deal possible for everyone. More

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Loved the no haggle, price matched the trade in with car max, easy, no pressure. Jake had OUTSTANDING knowledge of the vehicle we purchased and was extremely patient with our time needs and circumstances. U max, easy, no pressure. Jake had OUTSTANDING knowledge of the vehicle we purchased and was extremely patient with our time needs and circumstances. Used outside financing, very easy transaction. I have always said that I'd rather go to a funeral than buy a car, I do not respond well to high pressure situations, this experienced changed that for me. Would and WILL come back for future purchases and would buy from Jake again in a heartbeat. Thank you More

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