Ruth Ham

Connie made my first car buying experience an absolute breeze. I am so thankful for Connie and the team at Lexus Akron/Canton for all of their help. I will definitely be going back and repurchasing when t breeze. I am so thankful for Connie and the team at Lexus Akron/Canton for all of their help. I will definitely be going back and repurchasing when the time comes. More

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What a privilege and an experience to work with such an above and beyond team at Lexus of Akron-Canton! For 10 years I was driving my car and knew that it was about time to upgrade and choose a vehicle th above and beyond team at Lexus of Akron-Canton! For 10 years I was driving my car and knew that it was about time to upgrade and choose a vehicle that suits me. I have an auto mechanic I normally would have to visit and asked him some car companies that he recommends. Without hesitation, he immediately told me Lexus and a few others, but what stood out to me from his words were dependability, reliability, and class. My wife works with the Cleveland Guardians and she told me about meeting the general manager Pete at an event she was hosting. I reached out to him and I can tell there was a genuine sincerity and interest in me immediately as a potential customer and told me to come down and see their line of vehicles. I met with Pete and he couldn’t have been more professional and helpful with the choices and directed me to some choices for me to see. He then introduced me to his sales woman Kristen Barrett and immediately we connected from her bubbly and outgoing personality! When we discussed all the options, Kristen was attentive, knowledgeable, and fun to work with! I was introduced to some models but the one I truly fell for was the Lexus rx500h fsport. I was able to drive a model and knew right away that this is the car for me. After meeting them, I knew I had to look at other options out there just to make sure I wanted to get the right car for me. After going to other dealerships, there was no other dealership that I worked with that made me as welcome and excited as I was with Lexus of Akron-Canton. I reached out to Kristen and decided to follow my gut and my heart and decided to go with the Lexus rx500 fsport. When I ordered it, there was ~1 month to wait to get the car. During that period, Kristen was always available to answer any questions I had with nothing but positive answers and reassurance! When I arrived today to pick up my car, they literally rolled out the red carpet for me. They immediately welcomed me and had the whole team at Lexus walk me to my car with no joke a red ribbon and a sheet covering the car to await the big reveal! When they pulled the sheet away, the immediate thought was I made the absolute right choice! I was then given very detailed instructions with the new technology by Drew, who was very thorough and knowledgeable about the vehicle. He also assured me that of all the cars to choose from Lexus, that this was his first choice which reaffirmed my choice. When I drove it home tonight, I felt nothing but an amazing feeling inside. Thank you to Pete, Kristen, Drew, and the whole team at Lexus of Akron-Canton for making me feel like a part of your family. I am a dentist and am in the customer service business and I must say I truly felt special. Thank you so much!! I’m still waiting to wake up from this dream LOL More

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Awesome customer service! Earl found the car I wanted and he was pleasure to work with! Earl found the car I wanted and he was pleasure to work with! More

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Professional and efficient. I was not pressured to buy. I was very impressed. Would recommend to others I was not pressured to buy. I was very impressed. Would recommend to others More

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I recently purchased a car from Jennifer at Akron Lexus, and the experience was nothing short of amazing! She went above and beyond to find the perfect vehicle for me, providing exceptional customer service and the experience was nothing short of amazing! She went above and beyond to find the perfect vehicle for me, providing exceptional customer service every step of the way. Her professionalism, knowledge, and genuine care made the process smooth and enjoyable. I highly recommend working with Jennifer for anyone looking to buy a car! More

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Jennifer was amazing! Answered all my questions and really helped me find the vehicle that fit my needs. She was very knowledgeable about Lexus. She made the entire proces Answered all my questions and really helped me find the vehicle that fit my needs. She was very knowledgeable about Lexus. She made the entire process so stress free. In fact, my husband decided to buy a car that day also from her! Her follow up was really appreciated. More

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Connie was fantastic to work with on the purchase of my used Lexus. She was very knowledgable about the car and made the purchase process easy and fun. used Lexus. She was very knowledgable about the car and made the purchase process easy and fun. More

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Every single person that works for the outstanding Lexus dealership In summit county.Thank you Mr.Weatherspoon dealership In summit county.Thank you Mr.Weatherspoon More

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Tammy was wonderful! I would give her 10 stars if I could! My family and I had an excellent experience while purchasing our first brand new Lexus! The facility and the Le I would give her 10 stars if I could! My family and I had an excellent experience while purchasing our first brand new Lexus! The facility and the Lexus team @ Akron canton Lexus were spectacular! The coffee area and waiting area was also really nice! Thank you to the team and thank you Tammy! More

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Kristen did a great job giving us lots of options to choose from that met our specifications and helping us get the exact right car for us! She was prompt and responsive in her communication, always wan choose from that met our specifications and helping us get the exact right car for us! She was prompt and responsive in her communication, always wanting to make sure we had the best experience possible. We did not feel that way about Ruth in finance. She was rather rough to work with - sarcastic and at one point mocking us for choosing to use a local detailer to do the ceramic coating for us (“oh yeah, every guy has a guy of their own”). I did not appreciate the negative commentary, nor the foray into politics. I understand that people are trying to sell a product, but the way she went about it made us feel very uncomfortable and we couldn’t get out of the finance office fast enough. More

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