Russell Pearson

Great Dealership never had a problem been using them since 2006 I never go anywhere else. since 2006 I never go anywhere else. More

Report | Print

Always very dependable and efficient service dept, and very impressed with sale dept, not pushy and open and honest. Very professional group. very impressed with sale dept, not pushy and open and honest. Very professional group. More

Report | Print

when I dropped the truck off I told them that it had already been looked at by another chevy dealer, but they did not have a medium duty truck lift and the starter cable is loose and causing it to inter already been looked at by another chevy dealer, but they did not have a medium duty truck lift and the starter cable is loose and causing it to intermittently not start. I told him the alignment was off when I picked it up from the upfitter. I get a call about the truck then telling me the ECM is being replaced and I have to wait and it took a week to get the ECM replaced and I asked what about the starter cable 4 more times over the telephone. I told him I'd seen the cable loose with my own eyes. After the final time asking he said the mechanic checked it and it was tight. I leave the dealership turn the truck off the first time and it doesn't start after the ECM was being replaced because apparently the ECM had nothing to do with the problem and they couldn't even take simple instruction about the starter cable being loose already confirmed. when he called me about the ECM he didn't even know that the alignment was off or that there was a complaint about it pulling tothe left. The level of incompetence is absolutely inexcusable, they cost me a week without my truck and replace the ECM probably for no reason. More

Report | Print

Good experience great sales guy Done business with him norton for a while for a reason. Had a great sales guy ( Jeremy Rector) and the whole process was pretty easy. Done business with him norton for a while for a reason. Had a great sales guy ( Jeremy Rector) and the whole process was pretty easy. More

Report | Print

My 6th Vehicle Just purchased my 6th vehicle from this dealership (or its predecessors). Another great experience! Accommodating, professional, courteous, thorough! Just purchased my 6th vehicle from this dealership (or its predecessors). Another great experience! Accommodating, professional, courteous, thorough! Jeff Weaver worked hard to find what we wanted that would fit our budget! Thanks, Jim Norton Chevy! More

Report | Print