Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli | Page 13

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.9
136 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

7 yrs

Languages Spoken

English English

4.9

136 Reviews

Write a Review

136 Reviews of Russell Karli

October 24, 2024

Dealership Rating
Employee Rating

Mr Russell is a professional and friendly person. He answer all my questions related with my vehicle. Thanks so much Mr Russell. More

by juanamaria.vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

Oct 25, 2024

Bryan College Station Toyota responded

We’re delighted to hear about your positive experience! It’s great to know that Russell was able to answer all your questions and provide friendly, professional service. We'll be sure to share your kind words with him. Enjoy your time with your vehicle, and thank you for sharing your feedback!

October 18, 2024

Dealership Rating
Employee Rating

Trevor was great on evry aspect he made sure that we learn evry detail about our new vehicles .iam very satisfy with my visit More

by housetechnique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Russ

Oct 18, 2024

Bryan College Station Toyota responded

We’re absolutely delighted to hear how wonderful Trevor was in making your experience so special! Knowing that he took the time to walk you through every detail of your new vehicle truly warms our hearts. Enjoy every drive in your new car, and we can’t wait to welcome you back again!

October 18, 2024

Dealership Rating
Employee Rating

Russ was very communicative and easy to talk to. He explained the work in detail and offered options to get it fixed. I am very happy with the service. More

by palomoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

It’s wonderful to hear that Russ made such a positive impact on your experience! We’re thrilled that his communication and willingness to explain the work in detail helped you feel informed and comfortable. Your satisfaction is our top priority, and we’re so glad to know you’re happy with the service. We look forward to assisting you again in the future!

October 17, 2024

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Employee Rating

As always, top notch, first class experience! I had a nail in my tire and they were able to get me in and out quickly! Thanks! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

We’re thrilled to hear you had another top-notch experience with us! It’s great that we could get you back on the road quickly after discovering the nail in your tire. We appreciate your kind words and hope to see you again!

October 16, 2024

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Employee Rating

Very friendly knew their pro cuts , timely manner i answering questions , thanks good business linda More

by MADAMKAYCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Bryan College Station Toyota responded

Thank you for sharing your experience! It’s wonderful to hear that our team was friendly, knowledgeable about our products, and prompt in answering your questions. Providing great service is what we aim for, and your feedback reassures us that we’re on the right track. We truly appreciate your business & hope to see you back for your next service!

October 16, 2024

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Always the best experience! Easy process and knowledgeable staff! Thank you for great service every time! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!

October 16, 2024

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Employee Rating

All of the service reps that I have used have done a fantastic job. Very good experiences. More

by rwsharum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Bryan College Station Toyota responded

It’s great to hear that you’ve had such positive experiences with our service team! Knowing that our reps consistently do a fantastic job means the world to us. We’re grateful for your trust and happy to provide service that leaves you satisfied every time. Thank you so much for sharing your feedback!

October 14, 2024

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Employee Rating

Great experience with the service advisor, shuttle driver. Appreciated the cold bottled water placed in my vehicle upon pick up. More

by umpquanutsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Bryan College Station Toyota responded

We’re delighted to hear that you had a great experience with our service advisor and shuttle driver! We're glad you enjoyed the little touch of the cold bottled water waiting for you upon pick-up. It’s our pleasure to make your visit as comfortable as possible. We look forward to serving you again!

September 29, 2024

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Employee Rating

Very accommodating. Got me in for a recall on a Saturday. Will be back for all future service More

by WILLMH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Bryan College Station Toyota responded

It’s great to hear that you had such an accommodating experience with us! Making time for important services like recalls, especially on a Saturday, is what we strive for. We appreciate your trust and look forward to serving you for all your future service needs!

September 26, 2024

Dealership Rating
Employee Rating

Keith went above and beyond to help me get into a more reliable vehicle. Never once did I feel like he was trying to pull one over on me. Super easy to work with. The entire staff is incredible. More

by KS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Chandler, Keith Yeomans

Sep 27, 2024

Bryan College Station Toyota responded

It’s incredibly rewarding to hear that Keith went above and beyond to help you find a more reliable vehicle. Ensuring you felt comfortable and valued throughout the process is our priority, and it’s great to know he succeeded in that. Your kind words about our entire staff reflect the team’s commitment to providing excellent service, and we truly appreciate your feedback. Thank you for choosing us!

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