Russel Lilly
Russel Lilly at Brandon Tomes Subaru

Russel Lilly | Page 9

Service Advisor

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

Contact Me
5.0
191 Reviews
5.0

191 Reviews

Write a Review

191 Reviews of Russel Lilly

May 09, 2023

Dealership Rating
Employee Rating

The staff we friendly and attentive when I pulled into the bay to start service. More

by VTLOVE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

May 09, 2023

Brandon Tomes Subaru responded

VTLOVE12, thank you for sharing 5-stars! We're happy to hear our team is friendly and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 08, 2023

Dealership Rating
Employee Rating

I received great service at Brandon Tomes Subaru! All of the staff that I spoke with were incredibly kind and helpful. I’ll definitely be back for all of my service needs :) More

by allisonmccoin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

May 08, 2023

Brandon Tomes Subaru responded

allison, thank you for sharing 5-stars! We're glad to hear our team is kind and provides great service! We look forward to serving you additionally in the future. Best wishes!

May 08, 2023

Dealership Rating
Employee Rating

As usual, Russell Lilly, was amazing! Thank you for taking great care of me and my car! More

by MRSREITER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 08, 2023

Brandon Tomes Subaru responded

MRSREITER, thank you for sharing 5-stars! We're glad to hear Russell Lilly is amazing! We look forward to serving you additionally in the future. Thanks again!

May 07, 2023

Dealership Rating
Employee Rating

It was a great experience. The service was completed very quickly. Russell was very kind and helpful. More

by alex.jabourian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

May 08, 2023

Brandon Tomes Subaru responded

alex, thank you for sharing 5-stars! We're pleased to hear Russell is kind, helpful and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 07, 2023

Dealership Rating
Employee Rating

Great service. Russell is great to work with. Long time customer. We have purchased five vehicles from you. More

by WINNUT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

May 08, 2023

Brandon Tomes Subaru responded

WINNUT53, thank you for sharing 5-stars! We're glad to hear Russell is great to work with and provides great service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 06, 2023

Dealership Rating
Employee Rating

Smooth in and out. Appreciated that because I have a partially disabled husband at home whom I need to check in on frequently. More

by DRISCOLLGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 06, 2023

Dealership Rating
Employee Rating

This place always treats me great! Love the staff and the crew got my vehicle serviced and washed up quick! More

by BRENTWRX03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Rodriguez, Hannah

May 05, 2023

Dealership Rating
Employee Rating

Service personnel are always friendly, prompt and efficient in their dealings with customers. Facilities are clean and comfortable- don’t mind waiting for the service to be completed in that enviro More

by artmwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

May 06, 2023

Brandon Tomes Subaru responded

artmwalton, thank you for sharing 5-stars! We're glad to hear our team is friendly, prompt and efficient! We look forward to serving you additionally in the future. Thanks again!

May 05, 2023

Dealership Rating
Employee Rating

I was well welcomed and my vehicle was well served during my first car maintenance and software recall update. More

by LIHUAZHENG1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

Brandon Tomes Subaru responded

LIHUAZHENG1204, thank you for sharing 5-stars! We're pleased to hear our team did a good job servicing your vehicle! We look forward to serving you additionally in the future. Thanks again!

May 05, 2023

Dealership Rating
Employee Rating

Perfect assistance and quality of work performed. Couldn't be happier with the level of service I received. More

by MIKEV078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

May 05, 2023

Brandon Tomes Subaru responded

MIKEVO78, thank you for sharing 5-stars! We're happy to hear our team provided perfect assistance and high quality! We look forward to serving you additionally in the future. Take care!

...
9
...

Dealership Inventory (446 Vehicles)

new 2026 Subaru BRZ car, priced at $36,182
2026 Subaru BRZ
new
Crystal White Pearl exterior
Manual
Rear-wheel Drive
new 2026 Subaru Ascent car, priced at $51,237
2026 Subaru Ascent
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $48,320
2026 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $52,152
2026 Subaru Outback
new
N/A exterior
CVT
All-wheel Drive
new 2026 Subaru Forester Hybrid car, priced at $42,438
2026 Subaru Forester Hybrid
new
Daybreak Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Forester Hybrid car, priced at $44,269
2026 Subaru Forester Hybrid
new
Red exterior
CVT
All-wheel Drive