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![Russ Ouellette at Werner Mazda](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
Dealership Experience
4 yrs, 4 mos
72 Reviews
Write a Review72 Reviews of Russ Ouellette
February 14, 2025
Was particularly impressed with Dylan's willingness to go the extra mile and give the Customer the benefit of the doubt...rather delightfully out of the ordinary, in my experience. the extra mile and give the Customer the benefit of the doubt...rather delightfully out of the ordinary, in my experience. More
Other Employees Tagged: Dylan Gallagher
January 31, 2025
Great work, once again! Keep it up. Took my car in right away without an appointment thank you. Keep it up. Took my car in right away without an appointment thank you. More
Other Employees Tagged: Dylan Gallagher
January 30, 2025
Everyone at Werner Mazda is very helpful. All of my questions were answered and my car was ready when promised. All of my questions were answered and my car was ready when promised. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
January 23, 2025
Shannon was above and beyond. I wasn’t exactly kind when I found out the amount and she handled me like a pro. Irate customers are so difficult and she was amazing. So much so I c I wasn’t exactly kind when I found out the amount and she handled me like a pro. Irate customers are so difficult and she was amazing. So much so I called her manager to say thank you for the professionalism and kindness. This is why I return to Werner for every service and purchase. Even every oil change. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
January 16, 2025
I cannot say enough about the exceptional service I received from Dylan Gallagher at Werner Mazda. After a software update caused an unexpected issue with the “My Mazda App” Dylan went above and beyond received from Dylan Gallagher at Werner Mazda. After a software update caused an unexpected issue with the “My Mazda App” Dylan went above and beyond to help find a resolution. Not only did he ensure everything was handled smoothly, but he also took the extra step of delivering a loaner vehicle to my workplace, making the entire process so much more convenient. His professionalism, dedication, and genuine care for customers truly sets him apart. I highly recommend Dylan and the team at Werner Mazda! More
Other Employees Tagged: Jay Trabucco, Dylan Gallagher
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