Dealership Experience
4 yrs, 1 mo
42 Reviews
Write a Review42 Reviews of Russ Ouellette
November 18, 2024
We always receive great service at Werner Mazda. Quick, convenient and reliable. Really appreciate the car wash with every service appointment. Quick, convenient and reliable. Really appreciate the car wash with every service appointment. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
November 13, 2024
Werner Mazda is the best. Great customer service experience. Pays attention to detail and all my needs Great customer service experience. Pays attention to detail and all my needs More
Other Employees Tagged: Donna Coppola
November 07, 2024
Good customer service. Nice dealership.no complaints. Love the videos they send you when working on your car Nice dealership.no complaints. Love the videos they send you when working on your car More
Other Employees Tagged: Dylan Gallagher
November 06, 2024
Very good dealership and reasonable cost of regular service. Tire prices are even better during sale than on Tire Rack. I would recommend this dealership. service. Tire prices are even better during sale than on Tire Rack. I would recommend this dealership. More
Other Employees Tagged: Lorri Schofield
November 05, 2024
Technician was very condescending and suggested that my issue was "Operator Error". I still have the same issue with batteries dying every 2-3 months. I have a drawer full of them to prove it. On another n issue was "Operator Error". I still have the same issue with batteries dying every 2-3 months. I have a drawer full of them to prove it. On another note, waiting 4-5 hours for an oil change when it was scheduled a month in advance is absurd! Would never recommend them for any type of service. More
Other Employees Tagged: Shannon Fogarty
November 05, 2024
I brought my car in to Werner Mazda for a service, the car was finished with the service in the time I was quoted and they washed the car, will definitely return for service at Werner Mazda in the future, car was finished with the service in the time I was quoted and they washed the car, will definitely return for service at Werner Mazda in the future, I will recommend Werner to friends and family thanks again More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
November 01, 2024
Russ was over the top this time. Not only did he arrange for to me to have a loaner car, but he informed that my repair would be no charge! I was beyond shocked. The back (trunk) Not only did he arrange for to me to have a loaner car, but he informed that my repair would be no charge! I was beyond shocked. The back (trunk) door wouldn't open at all and it was discovered that the module needed a hard restart! While my car was there I bought a new battery. The battery installation took about 10 minutes. I have always been treated fairly at Werner. More
October 30, 2024
Werner Mazda is a great dealership. Everyone who works there is very nice, informative, professional. Ive been to many dealerships over the years and Werner is by far the best when it Everyone who works there is very nice, informative, professional. Ive been to many dealerships over the years and Werner is by far the best when it comes to their employees. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield, Shannon Fogarty
October 28, 2024
With all my past new car brands, I never used the dealer for my routine maintenance but I always use Werner Mazda. They are excellent. I get good service at the right price. The app makes making appointm for my routine maintenance but I always use Werner Mazda. They are excellent. I get good service at the right price. The app makes making appointments easy. Their service area is pristine with nice amenities which makes waiting comfortable. I love that they wash my car. My daughter was with me when I bought the car and she was so impressed that she bought a Mazda from Werner. More
Other Employees Tagged: Dylan Gallagher, Lorri Schofield