Russ Millard
Russ Millard at Bill Jacobs BMW
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Russ Millard

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Russ Millard

February 13, 2025

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Employee Rating

It was my first time buying from a traditional dealership coming from Tesla and I had an overall positive experience. Russ was extremely helpful and went the extra mile for me multiple times. It was much app More

by skrema78
Recommend Dealer
Yes

February 11, 2025

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Employee Rating

Very good customer service and overall, a pleasant buying experience. There were no games and tricks and I didn't feel pressured beyond a healthy negotiation of couple of the aspects of the deal. Russ Mill More

by Marcin C
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Recommend Dealer
Yes

February 06, 2025

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Service was outstanding on every level along with great communication. I would highly recommend buying a vehicle here More

by lisabevis7
Trade-in Experience
Recommend Dealer
Yes

February 02, 2025

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Buying from Bill Jacobs BMW and working with Russ is an easy process and totally recommended More

by scott.krett
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Recommend Dealer
Yes

January 20, 2025

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⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of leasing my new car, the 2024 BMW i4 M50 electric vehicle, and I couldn’t be happier with my experience at Bill Jacobs BMW! A special shoutout to Russ Millard, m More

by firuzkuzb
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Recommend Dealer
Yes

January 15, 2025

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Just wanted to come on here and thank the entire team at Bill Jacobs BMW for making this one of the easiest car buying experiences I've had. They gave me an absolutely killer deal on my dream vehicle. Mike More

by Jed Danziger
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Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

January 14, 2025

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Russ M was great. Professional, responsive, and knowledgeable. He made the entire buying process enjoyable! More

by turf-bakery-reflex
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Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI

January 12, 2025

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Employee Rating

I had an excellent experience with this dealership. Frankly, the best car buying experience I've had in buying cars. Highly recommended, and I suggest you go in and ask for Russ. He was honest with More

by TonyTax
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Purchase Time
Finance Experience
Recommend Dealer
Yes

January 03, 2025

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Russ was great to work with and gave us a great deal on our new car. More

by Larry C
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Recommend Dealer
Yes

December 19, 2024

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Employee Rating

Amazing service. Talked me through everything and made we sure made a deal happen that was beneficial for both parties. More

by Faraz
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI

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