Ruben Cendoya | Page 10

Ruben Cendoya was a pleasure to do business with. He’s friendly, knowledgeable and easy to talk to. I appreciated that he listened to all of my concerns and I believe he genuinely did his best to add He’s friendly, knowledgeable and easy to talk to. I appreciated that he listened to all of my concerns and I believe he genuinely did his best to address all of them. It meant a lot to me and really helped us to reach a deal in the end. Thankyou Ruben! I would purchase a car through him again. 5 stars for Ruben! I have to remove one star for the dealership as a whole because Shyla the financial advisor was a bit of a different story. She pushed me really hard to buy platinum warranty which didn’t come up till I got in the room with her. I was already set on the included gold warranty and felt good about it. Shyla tried her best to convince me that modern Toyotas, like the one I was purchasing, are not reliable and I’ll be sorry if I don’t buy this warranty. It felt kinda crazy; a conflict of interest. I had just decided to go ahead and buy this car, I felt good about it, and then she tried her best to convince me it was going to fall apart. I couldn’t believe it. But that was her strategy. It was going to be a $4000 add on that significantly impacted the total price and payment. I couldn’t afford it for one thing and my whole philosophy with Toyotas is I trust them to be reliable, otherwise I might look at a different vehicle. When I declined her attitude changed completely and she was very standoffish and passive aggressive towards me for the rest of the paperwork. She made me feel bad for doing this deal as it was. In the end I didn’t let her ruin my experience, overall it was great, but I’d definitely like to take one star away for her attitude. More

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Me gustó mucho su servicios muy paciente y sobre todo muy amable me explicó todo muy bien regresé a mi casa contenta y con carro nuevo amable me explicó todo muy bien regresé a mi casa contenta y con carro nuevo More

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He is very helpful, honest, and helpful for others who might want to buy the car. “I’m really happy with this purchase!” “Overall, great value for the price — I’d definitely recommend it!” might want to buy the car. “I’m really happy with this purchase!” “Overall, great value for the price — I’d definitely recommend it!” More

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Great service. Very transparent about pricing and fair. Everyone seemed genuinely concerned that we were happy with the vehicle and the price. Very transparent about pricing and fair. Everyone seemed genuinely concerned that we were happy with the vehicle and the price. More

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They were all very helpful and not at all pushy. It made for a pleasant car buying experience. It made for a pleasant car buying experience. More

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Toyota of Gladstone treated us great. They gave us a real deal on our new car. Ruben Cendoya, our salesman, was awesome! They gave us a real deal on our new car. Ruben Cendoya, our salesman, was awesome! More

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Our family had a great car-buying experience with Ruben. He was patient, knowledgeable, and never pushy—just genuinely helpful from start to finish. The process was smooth, stress-free, and I always felt li He was patient, knowledgeable, and never pushy—just genuinely helpful from start to finish. The process was smooth, stress-free, and I always felt listened to. We are very happy with my new RAV4 and highly recommend working with Ruben! More

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The base price was already $4k below MSRP. On top of that, Ruben and the rest of the crew stayed an hour after closing to close the sale. Good all around On top of that, Ruben and the rest of the crew stayed an hour after closing to close the sale. Good all around More

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The dealership was very nice, helpful and took care of me and my new Camry very well! and my new Camry very well! More

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The sales person is pretty good explaining and answering all the questions that we were having during our buying process. all the questions that we were having during our buying process. More

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