Ruben Bustos
Ruben Bustos at Lexus of Melbourne

Ruben Bustos | Page 3

SERVICE MANAGER

Lexus of Melbourne

6927 Bromley Drive
Viera, FL 32940

Contact Me
4.8
104 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

17 yrs, 8 mos

Specialties & Trainings

LEXUS MASTER CERTIFIED

4.8

104 Reviews

Write a Review

104 Reviews of Ruben Bustos

November 12, 2019

Dealership Rating
Employee Rating

Great service Ruben is an excellent service manager. I highly recommend him for managing the service of my Lexus. He kept me informed on what needed to be done. More

by pricebingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2019

Lexus of Melbourne responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We look forward to your next visit. Take care!

November 07, 2019

Dealership Rating
Employee Rating

Ruben is always exceptional in his customer service. I don’t mind the long drive I have to make because of his professionalism and he listens to his customers. More

by AP
Recommend Dealer
Yes
Nov 08, 2019

Lexus of Melbourne responded

Thank you for sharing your response to Ruben's outstanding customer service! We look forward to your next visit! Take care!

November 07, 2019

Dealership Rating
Employee Rating

I always have a great experience in the Lexus Service dept. They keep me informed and updated throughout my visit. Very courteous, friendly and helpful. More

by Rich
Recommend Dealer
Yes

Other Employees Tagged: Michael Hoye

Nov 08, 2019

Lexus of Melbourne responded

Rich, we're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

November 05, 2019

Dealership Rating
Employee Rating

Excellent service experience, Reuben kept my husband informed throughout the service process, Excellent customer service experience from start to finish! Keep up the good work! Thanks again More

by Mrs Mccoy
Recommend Dealer
Yes

Other Employees Tagged: Elisa Falcon

Nov 07, 2019

Lexus of Melbourne responded

Mrs Mccoy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 23, 2019

Dealership Rating
Employee Rating

Service maintenance Staff are very friendly & professional. Service has been excellent and completed on time for the many years we have been with Lexus of Melbourne. Lo More

by Gator Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2019

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit. Take care!

October 22, 2019

Dealership Rating
Employee Rating

Trading "up" made easy Tom Hakimi is a careful and thoughtful salesman who took time to listen to our concerns and wishes. He made it easy for us to upgrade to a new Lexus a More

by karen.hagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole DeVos, Tom Hakimi

Oct 23, 2019

Lexus of Melbourne responded

Hi, thank you so much for your positive comments about Lexus of Melbourne! We do hope we can be of assistance in the future. Take care!

October 22, 2019

Dealership Rating
Employee Rating

Experience at Lexus of Melbourne Michael was superb Technology Specialist. Great customer service and professionalism from everyone at Lexus of Melbourne from the time I walked threw More

by quanteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Green, Shaun Bozorg , Finance Representative

Oct 23, 2019

Lexus of Melbourne responded

Quanteri, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Michael and the team will be very happy to hear about your kind words and high star rating!

September 27, 2019

Dealership Rating
Employee Rating

30k service for my 2015 RX I wanted to thank Ruben for all of his help, great personality and professionalism. He made my trip from Port Orange worth the trip to get my Lexus s More

by 1sgmeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2019

Lexus of Melbourne responded

We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 26, 2019

Dealership Rating
Employee Rating

Friendly and Efficient Ruben is always friendly and efficient in taking care of my needs and keeps me well informed. I appreciate the comfort and cleanliness and customer fo More

by mpokeefe1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Coates-Gantt

Oct 03, 2019

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

August 24, 2019

Dealership Rating
Employee Rating

Exceptional Service Ruben and Lexus of Melbourne give exceptional service. They are always thorough and quick and give a loaner car if you request one in advance if your More

by Lexus lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2019

Lexus of Melbourne responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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