Roy Wolf
Roy Wolf at Beck & Masten Buick GMC South
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Roy Wolf

Sales Manager

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.4
13 Reviews
4.4

13 Reviews

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13 Reviews of Roy Wolf

November 16, 2024

Dealership Rating
Employee Rating

Ada was exceptional. She helped me every step of the way. I have purchased two cars in the last month and Ada was a pleasure to work with for both purchases. More

by Keith Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Beck & Masten Buick GMC South responded

Hello Keith, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 19, 2024

Keith Campbell responded

Great team to work with. Highly recommend doing business with Beck & Masten.

November 13, 2024

Dealership Rating
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Rafael is a great salesman, he helped me find exactly the Truck i wanted. I'm very happy with my purchase and tge buying experience. More

by Htown79
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rafael Benavides

Nov 14, 2024

Beck & Masten Buick GMC South responded

Thank You!

November 10, 2024

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They did not honor their agreement on the recall and they were very rude people More

by jebrilkaren4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2024

Beck & Masten Buick GMC South responded

I apologize for what you experienced while trying to have your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you to try and find resolve. Elvin Carrera Service Manager ecarrera@group1auto.com

November 10, 2024

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They did not stand behind their recalls on their vehicles they even gave me the wrong part for my car this was ridiculous More

by jebrilkaren4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 14, 2024

Beck & Masten Buick GMC South responded

jebrilkaren4, I apologize for what you experienced while trying to have your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you to try and find resolve. Elvin Carrera Service Manager eca rrera@group1auto.com

October 23, 2024

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Great customer service. everyone was helpful and nice. I would recommend the dealership to friends and family More

by Cindy.montalvo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lizz Castillo

Oct 25, 2024

Beck & Masten Buick GMC South responded

Hi Cindy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2024

Dealership Rating
Employee Rating

Special thanks to everyone at the dealership. Everyone was nice and kind shallow goes to my sales person Jason Ruppert, I really enjoyed talking to everyone that came around and spoke to me, ever More

by bigant38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ruppert, Earl Alphonse

Sep 06, 2024

Beck & Masten Buick GMC South responded

Hi, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC South. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

August 14, 2024

Dealership Rating
Employee Rating

Dealership did everything possible to get me the truck I wanted. They went above and beyond my expectations. Would definitely recommend this dealership to all my friends More

by K Byrd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victoria Gilliland, Irvin Gonzalez, Anthony Garza , Adrian martenez

Aug 16, 2024

Beck & Masten Buick GMC South responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2024

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Employee Rating

We are very pleased with our new GMC Yukon. The Sales process was very fair, thorough, and efficient with Robert, Lizz, and Roy. With my next purchase, Beck and Masten South will be at the to More

by joeschmid76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lizz Castillo , Robert

Jul 28, 2024

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

Dealership Rating
Employee Rating

Out of all the Houston dealerships, this location went above and beyond to take care of us. Now while that is just great customer service, we had very particular vehicles we were looking for and had a lo More

by tharmman2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ruppert , Sean in Finance

Jun 18, 2024

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2024

Dealership Rating
Employee Rating

Beck and Masten has such great hospitality and everyone is so helpful a makes sure that you’re properly taken care of. More

by Segovia23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toby Ohnesorge, Anthony Morelli

May 03, 2024

Beck & Masten Buick GMC South responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

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