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Roy Reger
Roy Reger at Gordie Boucher Lincoln of West Allis
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Roy Reger

Service Manager

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of Roy Reger

December 06, 2024

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Employee Rating

They went above and beyond for service helping when my wheel was broken. Won’t take my Lincoln’s anywhere else for service. More

by Stephen H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison

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Dec 06, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department, Stephen! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

November 02, 2024

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Employee Rating

Been quite satisfied with all of our service visit. Really appreciate the complimentary car wash. Wish they would take an extra 10 minutes and vacuum the interior and clean the glass from the inside. W More

by 911guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, AJ Kallas

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Nov 04, 2024

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

October 03, 2024

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Employee Rating

Always friendly, professional and able to accommodate my timing. My car is always serviced correctly and on time. More

by Todd.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison, AJ Kallas

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Oct 04, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Todd! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

October 03, 2024

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The work was completed as quickly as possible and to my satisfaction. I was kept appraised of progress. More

by Jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, AJ Kallas

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Oct 04, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

September 30, 2024

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Employee Rating

Easy to do business with, excellent dealer for sales and service any and any auto needs More

by tgarbo1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Anthony Garbo, Roberto Hernandez, AJ Kallas

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Sep 30, 2024

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

September 06, 2024

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Employee Rating

Gordie Boucher did a nice job of finishing my hitch install (putting on the cover plate) and completing a recall item at the same time. That way I only had to give up my car for one day. More

by MJJAEGER421
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Gus Hollo

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Sep 06, 2024

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

September 05, 2024

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Employee Rating

Awesome service department . Always friendly and helpful. Love that they help with letting me know about services I need for preventative repairs. More

by RACHEL M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Roberto Hernandez, AJ Kallas

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Sep 05, 2024

Gordie Boucher Lincoln of West Allis responded

Rachel, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dawn, Roberto, and our service team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 31, 2024

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Employee Rating

Boucher is in my opinion the best dealership around - fantastic service- great customer service and support- they exceed all of our expectations! More

by BROOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kifah Barakat, Dawn Kelly, Brian Mattison, Fred Bomberg, AJ Kallas

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Sep 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

August 23, 2024

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Employee Rating

The service was great. Would keep coming back with how good I was treated by their team More

by KCLSCHAWHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Jansen, Dawn Kelly, Brian Mattison, Roberto Hernandez, AJ Kallas

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Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

August 23, 2024

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Employee Rating

Best service ever. They picked my car up, fixed the tire, washed and vacuumed the car and delivered it back to us. More

by Leereger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, AJ Kallas

Report | Print
Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

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