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Roy Reger
Roy Reger at Gordie Boucher Lincoln of West Allis
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Roy Reger

Service Manager

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.7
9 Reviews
4.7

9 Reviews

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9 Reviews of Roy Reger

September 06, 2024

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Employee Rating

Gordie Boucher did a nice job of finishing my hitch install (putting on the cover plate) and completing a recall item at the same time. That way I only had to give up my car for one day. More

by MJJAEGER421
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Gus Hollo

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Sep 06, 2024

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

September 05, 2024

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Employee Rating

Awesome service department . Always friendly and helpful. Love that they help with letting me know about services I need for preventative repairs. More

by RACHEL M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Roberto Hernandez, AJ Kallas

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Sep 05, 2024

Gordie Boucher Lincoln of West Allis responded

Rachel, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dawn, Roberto, and our service team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 31, 2024

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Employee Rating

Boucher is in my opinion the best dealership around - fantastic service- great customer service and support- they exceed all of our expectations! More

by BROOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kifah Barakat, Dawn Kelly, Brian Mattison, Fred Bomberg, AJ Kallas

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Sep 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

August 23, 2024

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Employee Rating

The service was great. Would keep coming back with how good I was treated by their team More

by KCLSCHAWHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Jansen, Dawn Kelly, Brian Mattison, Roberto Hernandez, AJ Kallas

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Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

August 23, 2024

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Employee Rating

Best service ever. They picked my car up, fixed the tire, washed and vacuumed the car and delivered it back to us. More

by Leereger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, AJ Kallas

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Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

August 19, 2024

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Employee Rating

All of my recent work was completed on time along with a car wash. I continue to bring my work to Boucher More

by Jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, AJ Kallas

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Aug 19, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

August 19, 2024

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Employee Rating

Not the greatest customer service. High are high and things should have been caught when I was in for an oil change. Got charged $200 for going back over what was done 2 weeks prior. T More

by Winkiejake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dawn Kelly, Roberto Hernandez

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Aug 22, 2024

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

August 16, 2024

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Employee Rating

The service department is really helpful and friendly. I will always bring my vehicle to this dealership. More

by MARTAEHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison

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Aug 17, 2024

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

August 01, 2024

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Employee Rating

Great people and good customer service. Thanks for your help on my car! Thank you More

by Trevorhuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, AJ Kallas

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Aug 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Trevor! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

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