Roy Fernandes | Page 7

After having an issues with my truck and service, the service manager Roy, was extremely helpful in rectifying the situation and fixed the problem. I would highly reccomend, the service I received after service manager Roy, was extremely helpful in rectifying the situation and fixed the problem. I would highly reccomend, the service I received after dealing with the service manager. More

by jjm5539 Verified Customer Verified Customer

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My truck was there a month and half for a torque converter My worst experience ever with Chapman,they gave me the truck back with a check engine light for an O2 sensor and said they will order it its been over My worst experience ever with Chapman,they gave me the truck back with a check engine light for an O2 sensor and said they will order it its been over a month an still nothing! only lies More

by venice.sk Verified Customer Verified Customer

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Prompt and courteous service. Waiting time was not too long, although the waiting area was not as comfortable as some other service centers. Overall, I was pleased with the service performed on my Escape. long, although the waiting area was not as comfortable as some other service centers. Overall, I was pleased with the service performed on my Escape. Good job! More

by DENNIS414 Verified Customer Verified Customer

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I had my truck serviced here for warranty work and the service is amazing. I dropped my car off Monday night and got a rental and my truck was serviced and ready for pick up Tuesday evening as promised. service is amazing. I dropped my car off Monday night and got a rental and my truck was serviced and ready for pick up Tuesday evening as promised. More

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This is a great place to have your vehicle serviced. I bought my vehicle here and bought tire and wheel insurance and they made it easy. I recommend anybody to always purchase this type of coverage you ne bought my vehicle here and bought tire and wheel insurance and they made it easy. I recommend anybody to always purchase this type of coverage you never know when you’ll need it. This is an excellent place to come if you need a new or used vehicle. All around a great family owned business. More

by aliensdna Verified Customer Verified Customer

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Chapman Ford is the only dealer that I would purchase or have a car serviced. They are always professional and always deliver whether it a car purchase or I’m in for service have a car serviced. They are always professional and always deliver whether it a car purchase or I’m in for service More

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It's always easy to schedule a service appointment on line. The service employees are always friendly and my service was completed in a reasonable time frame. line. The service employees are always friendly and my service was completed in a reasonable time frame. More

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I like the way your treated from the time you walk in, service is excellent, staff incredible and informative and the overall experience is great. service is excellent, staff incredible and informative and the overall experience is great. More

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Communication Overall I like the dealership. However, the communication really needs to be worked on. I have know Idea if my car has been picked up i have no idea i Overall I like the dealership. However, the communication really needs to be worked on. I have know Idea if my car has been picked up i have no idea if the recalls were fixed on my car. In general I have absolutely NOOOOOOOO idea what has happened with my car since it's been at your ship since the 15th. I call leave message i send texts messages and none of my message are returned. So at this point i'm NOT happy with my experience. More

by ms.angie.m.brown Verified Customer Verified Customer

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service on lower control arms Pete did a great job installing new lower control arms and alignment.In addition Pete checked the battery as well and it needed replacement along with Pete did a great job installing new lower control arms and alignment.In addition Pete checked the battery as well and it needed replacement along with an oil change. More

by hb100 Verified Customer Verified Customer

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