Roy Fernandes
Roy Fernandes at Chapman Ford Northeast Philadelphia

Roy Fernandes | Page 2

Service Director

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.5
80 Reviews
4.5

80 Reviews

Write a Review

Dealership Experience

7 yrs

Industry Experience

21 yrs, 5 mos

80 Reviews of Roy Fernandes

July 31, 2026

Dealership Rating
Employee Rating

My appointment was convenient And thorough thank you Christine. Will use your services again Thanks again More

by jimbellccc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Christine

Jul 31, 2026

Chapman Ford Northeast Philadelphia responded

It’s wonderful to hear your service appointment was both convenient and thorough. We appreciate your trust and look forward to caring for your Ford again. Thank you for choosing us.

July 27, 2026

Dealership Rating
Employee Rating

I like how tech send videos of everything there doing and let you know about any recalls on vehicle More

by Shortrebecca54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

Jul 28, 2026

Chapman Ford Northeast Philadelphia responded

Thank you, Rebecca, for choosing Chapman Ford Northeast Philadelphia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 14, 2026

Dealership Rating
Employee Rating

These people try their best and work really hard to satisfy customers. I have no complaints. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 06, 2026

Dealership Rating
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Great service quick and professional most importantly is that they are an honest dealer I highly recommend More

by Rccain52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

July 01, 2026

Dealership Rating
Employee Rating

Alyssa has great customer service. I recommend you see her as you pull in for service. She made me feel very comfortable, while waiting for my car to be service More

by Wandalee259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 23, 2026

Dealership Rating
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It’s been several years since I’ve been to Chapman's Ford dealer for service because I moved out of the city. But I recently had service done, and as always, no issues. It felt good to go back and see famili More

by June5743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

June 22, 2026

Dealership Rating
Employee Rating

Good service. Fair pricing. Excellent top notch mechanics. Love the car inspection video. Let's you see first hand what's good and what needs doing. Courteous chec More

by JKolak59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

May 18, 2026

Dealership Rating
Employee Rating

I had a very pleasant experience at Chapman Ford. Getting my recall done. Jack took care of me 100%. More

by bobdonat56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jack

July 21, 2025

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Employee Rating

They kept me updated on my repairs and the workman ship was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well More

by espc1146
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sharon was wonderful

July 18, 2025

Dealership Rating
Employee Rating

I love Bob my serviceman! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! More

by barbie.jean
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

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