Ross Leffelman
Ross Leffelman at Sierra Toyota
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Ross Leffelman

General Sales Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.9
302 Reviews

I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 34 yrs of experience with Toyota and I am extremely loyal to the Toyota brand. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 7 of the last 10 years and consitently win the Toyota Presidents award.

Dealership Experience

19 yrs, 6 mos

Industry Experience

35 yrs

4.9

302 Reviews

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302 Reviews of Ross Leffelman

August 16, 2024

Dealership Rating
Employee Rating

Not at all special. Bare minimum effort. Trying doing something that will set you apart. More

by donrostron2
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Recommend Dealer
No

Other Employees Tagged: Julie Ramirez, Mayra Lopez

Aug 16, 2024

Sierra Toyota responded

We would like to thank you for giving Sierra Toyota a chance to earn your business considering their were at least 10 Toyota dealers closer to you. I'm sure that your family will love the Sienna and it will be a great addition for many years to come.

August 11, 2024

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Very proffesional! Very friendly staff they all made me & my family feel welcome, very clean nice atmosphere! Mayra Lopez is incredibly friendly eager to help extremel More

by Deni
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Burns, Mayra Lopez

Aug 15, 2024

Sierra Toyota responded

Thank you for the great review! We’re so glad you and your family felt welcomed and that Mayra provided excellent service. If you need anything else, just let us know. Thanks again!

August 04, 2024

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Grateful to have been able to get my car special ordered thanks to Jeff Bennett. Excellent service by him. I highly recommend doing business with him. On cloud 9!! Thank you!! More

by Boston Richardson
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Recommend Dealer
Yes
Aug 09, 2024

Sierra Toyota responded

Thank you so much for your fantastic review! We’re thrilled to hear that Jeff Bennett provided excellent service and helped with your special order. We appreciate your recommendation and are delighted that you’re on cloud 9! If you need anything else, we’re here to help. Thanks again!

July 27, 2024

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Everyone I've communicated with at this dealership is friendly, helpful, and knowledgeable. They provide great customer service, are trustworthy, and make the car buying/trading process easy. More

by chmi434
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Jul 31, 2024

Sierra Toyota responded

Thank you for sharing your experience! We're delighted to hear that everyone you communicated with at our dealership was friendly, helpful, and knowledgeable. Providing great customer service and ensuring a trustworthy, easy car buying or trading process are our top priorities. If you need any further assistance or have any questions, we're here to help. Enjoy your new vehicle!

June 26, 2024

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Marvin was the best salesman I have ever dealt with. Very knowledgeable and easy to deal with. Drove 5 hours to get my vehicle because Sierra Toyota way the only dealership that could get the vehicle I More

by jamkjwillis
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Aug 02, 2024

Sierra Toyota responded

Thank you for the great review! We’re glad Marvin made your experience positive, and that Sierra Toyota had the vehicle you wanted. We appreciate your long drive and look forward to helping you again in the future!

May 31, 2024

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From start to finish Jeff and then Ross made buying a vehicle an easy process. They are fair and there was no pressure put on us whatsoever. This place goes “above and beyond” to work the best deal! High More

by Lundys
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Jun 03, 2024

Sierra Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Jeff and Ross made your car-buying experience smooth and pressure-free. It's great to know that you felt we went "above and beyond" to work out the best deal for you. Your recommendation means a lot to us. Enjoy your new vehicle, and please don't hesitate to reach out if you need any further assistance in the future!

May 10, 2024

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Great experience, fast friendly service from Erick! Definitely will be recommending to friends and family More

by MEGERA42
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Recommend Dealer
Yes
May 17, 2024

Sierra Toyota responded

Thank you for your feedback! We're delighted to hear you had a great experience with Eric. We appreciate your recommendation and look forward to serving your friends and family as well. Congratulations on your New Tacoma!

May 02, 2024

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Steven is a Rock Star. Steven is extremely knowledgeable about cars. Steven was able to answer all my questions. More

by Rollerprince
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Recommend Dealer
Yes
May 22, 2024

Sierra Toyota responded

Steven sounds like he really knows his stuff! We're glad to hear he was able to help you out and answer all your questions. Thanks for sharing your positive experience with us!

May 01, 2024

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Best shopping experience ever. Jeff Bennett (sales) and the team are great. Honest, straightforward, and very easy to work with. Highly recommend! More

by refugio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

May 03, 2024

Sierra Toyota responded

Thank you for sharing your positive feedback! We're thrilled to hear that Jeff Bennett and our team provided you with such an exceptional shopping experience. We strive to make the car-buying process honest, straightforward, and easy for all our customers. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out.

April 21, 2024

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Everyone was friendly, knowledgeable, and fast. We ordered a Tundra; expected it in 8 weeks or more, got it in just over 3. We also got a fair value for our trade. More

by battlewithin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 22, 2024

Sierra Toyota responded

Thank you for the kind words! We're happy you had a good experience with us. Enjoy your new Tundra!

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