Ross Leffelman
Ross Leffelman at Sierra Toyota
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Ross Leffelman

General Sales Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.9
313 Reviews

I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 35 yrs of experience with Toyota. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 8 of the last 11 years and consitently win the Toyota Presidents award.

Dealership Experience

20 yrs, 1 mo

Industry Experience

35 yrs, 7 mos

4.9

313 Reviews

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313 Reviews of Ross Leffelman

March 23, 2025

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Mayra was awesome, she is knowledgeable and really made me feel comfortable with my purchase, as I’ve had bad experiences buying used cars before. Also Lynn their mechanic is very open and honest, making t More

by Jacob benoit
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Burns, Mayra Lopez

Mar 27, 2025

Sierra Toyota responded

Thank you for sharing your experience! We’re so happy to hear that Mayra made you feel comfortable with your purchase and that her knowledge helped ease any concerns. It’s also great to know that Lynn’s honesty and openness made a positive impact on your experience. We’re proud of our team and grateful for your kind words. Enjoy your new vehicle, and we look forward to serving you again in the future!

March 15, 2025

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I was blow away on how fast we were in and out. And, the customer service was absolutely fantastic! Jeff, Ross, and Lynn made our first buying experience in AZ one to remember. No hassle, these lad More

by Stephany.garcia09
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett, Lynn Burns , ROSS, LYNN

Mar 27, 2025

Sierra Toyota responded

We’re so happy to hear that your experience with Jeff, Ross, and Lynn was nothing short of amazing! Our team is committed to making every visit smooth, hassle-free, and memorable, and it’s great to know they delivered. Thank you for your kind words and for recommending us to both service members and civilians—it truly means a lot. Welcome to Arizona, and we look forward to serving you again in the future!

March 03, 2025

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What a fantastic experience! Jeff and Ross both impressed me with their professionalism and enjoyable personalities. My wife loves her new car! More

by Todd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Mar 03, 2025

Sierra Toyota responded

Thank you, Todd! We’re so happy to hear that Jeff and Ross made your experience fantastic and that your wife loves her new car! It’s always great to know that our team’s professionalism and friendly service made a positive impact. If you need anything else, don’t hesitate to reach out. Enjoy the ride, and thanks again for choosing us!

February 04, 2025

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This dealership is always clean and everyone is so friendly. It’s always a pleasure to do business here. More

by Msfeni
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Feb 06, 2025

Sierra Toyota responded

Thank you for your wonderful feedback! We're so happy to hear that you enjoy visiting Sierra Toyota and that our team always makes your experience pleasant. We take pride in maintaining a clean and welcoming environment, and it’s great to know it adds to your experience. We look forward to serving you again soon!

January 01, 2025

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We had been looking for a Prius for awhile and our Salesperson, Manessa Morales, who knew what we wanted, called me to let me kno that one had come in. I put a $500 hold on it. We went to test drive i More

by Mdonnaleeco
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Lynn Burns, Manessa Morales , Marvin Morris, Manessa Morales as new salesperson

Feb 06, 2025

Sierra Toyota responded

Thank you so much for sharing your amazing experience with us! We're thrilled to hear that Manessa and our team were able to find the perfect Prius for you and make the process smooth and stress-free. Your kind words mean the world to us, and we’re grateful for your trust in Sierra Toyota. Kenny and you deserve the best, and we’re so happy to have been part of this exciting journey! If you ever need anything, we’re always here for you. Enjoy your new Prius, and happy driving! 🚗💨 Best regards, Sierra Toyota Team

November 24, 2024

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Excellent hassle free purchase of my car. Jeff and Ross were exceptionally helpful and professional. This is our 4th purchase of a vehicle from Sierra Toyota and we have been extremely satisf More

by pmmartell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett, Jared Pangus

Dec 11, 2024

Sierra Toyota responded

Thank you for your loyalty and for sharing your experience! We're thrilled to hear that Jeff and Ross provided you with an excellent, hassle-free purchase. It means so much to us that this is your 4th vehicle from Sierra Toyota. Your satisfaction and trust are truly appreciated. Enjoy your new car, and thank you for being such a valued customer!

November 19, 2024

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Sierra Toyota in Arizona made it too easy to purchase any Toyota. I was in the market for a NEW Sienna to purchase for my mom for Christmas. I had traveled from Houston, Texas because I could not find the tr More

by Anthony Tran
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Recommend Dealer
Yes
Nov 19, 2024

Sierra Toyota responded

Thank you so much for your amazing review! We're thrilled to hear that Sierra Toyota made it easy for you to find the perfect Sienna at the right price, especially with the added challenge of traveling from Houston. We’re glad our team—Jeff, Mayra, and Julie—could provide you with a seamless and enjoyable experience. It means a lot to us that you'd recommend us to others, and we truly appreciate your kind words. We hope your mom loves the Sienna, and we look forward to helping you and your friends with any future Toyota needs! Safe travels and happy holidays!

November 11, 2024

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We have regularly done business here, because they have a team of professionals, who are known for quality service and support. More

by Blockmor2
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Nov 18, 2024

Sierra Toyota responded

Thank you for your continued trust in us! We're so glad to hear that our team has consistently provided you with quality service and support. We truly appreciate your loyalty and look forward to continuing to assist you in the future. If you ever need anything, we're always here to help!

October 09, 2024

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The dealership was friendly and organized. We were late arriving from our scheduled time but did appreciate that there was no hard sell on any extended warranties and that the paperwork was f More

by dsnpt
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Eric Morales

Oct 10, 2024

Sierra Toyota responded

Thank you for your wonderful review! We’re so glad to hear that you had a positive experience at our dealership. It’s great to know that Eric was able to take care of the window tinting for you and that you’re loving the ceramic tint. We aim to make the paperwork process efficient, and we’re happy you appreciated our no-pressure approach to warranties. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

October 05, 2024

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Easy purchase, not much haggling needed due to a great first offer. Eric is very knowledgeable and friendly. Thanks! More

by kenvel23
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Recommend Dealer
Yes

Other Employees Tagged: Eric Morales

Oct 07, 2024

Sierra Toyota responded

Thank you for your feedback! We’re glad to hear that your purchase was smooth and that Eric was able to provide you with a great first offer. Your satisfaction means a lot to us! If you need anything else in the future, don’t hesitate to reach out. Enjoy your new vehicle!

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