Rose Hernandez

Arrived at the appointment early, and Mark was with another customer. Instead of having me wait, Nick stepped up. Everyone was friendly and professional. They listened to my concerns and worked with me another customer. Instead of having me wait, Nick stepped up. Everyone was friendly and professional. They listened to my concerns and worked with me. As for completing the sale, everyone made it a seamless experience. So, to Nick, Rose and Mark.....Thank you. More

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Both Nick and Rose were excellent throughout my time. They made sure my purchase was well informed and the deal was much better than I expected! They made sure my purchase was well informed and the deal was much better than I expected! More

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I have been to valley Honda previously for service when I lived in the area, and then moved to Chicago and ended up going to other Honda locations for service and to purchase a new car - after multiple terri lived in the area, and then moved to Chicago and ended up going to other Honda locations for service and to purchase a new car - after multiple terrible experiences at other dealerships I decided to trade in my civic and made the trip out to valley Honda hoping that the experience would be as positive as I remembered it being in the past and it was exactly that! Specifically, Jackson Mize was wonderful. He made the entire process so approachable, low stress, and seamless. He was patient (which was critical because we had our 6mo baby in tow), and didn’t use the antagonistic sales tactics that often make car buying a dreadful experience. We got an excellent trade in value and a very competitive price on our new CRV and couldn’t be happier with the entire team that helped us! More

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JD stood in for my salesman who was out of town when we arrived to pick up my new Passport. He did an excellent job of explaining the details every step of the way. He was especially patient with my limi arrived to pick up my new Passport. He did an excellent job of explaining the details every step of the way. He was especially patient with my limited understanding of the onboard computer. He could not have been more friendly and helpful. More

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Derek was amazing everything went easy and smooth. No pressure at all. Appreciate all of your efforts. Honda is the best. No pressure at all. Appreciate all of your efforts. Honda is the best. More

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We had a great experience with Armando. He provided a great overview of the different cars that we were interested in and explained the features very well. He is a great salesman and it w He provided a great overview of the different cars that we were interested in and explained the features very well. He is a great salesman and it was a pleasure to work with him. Also, Rose is an experienced manager and worked with her to get the documents signed. We had to work differently because my wife was out of the country and we had to sign the documents electronically. That was done seamlessly and patiently as well. Overall, a great experience at the facility. More

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Through and through, megha helped me wherever she could ensuring I got what I needed. Worked with me on price and a minefield of course corrections. Very happy with her service. ensuring I got what I needed. Worked with me on price and a minefield of course corrections. Very happy with her service. More

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Very clean and professional dealership. They put the customer first. Many Honda dealers, but Valley Honda stands out from the rest They put the customer first. Many Honda dealers, but Valley Honda stands out from the rest More

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It’s always an easy and wonderful experience when JD is helping you find the right car! He was able to get me and the family a new 2025 Pilot without any issues. The whole process was super easy, any quest helping you find the right car! He was able to get me and the family a new 2025 Pilot without any issues. The whole process was super easy, any questions we had he would answer without skipping a beat. This is car number 2 JD has helped me with and will soon be calling him for car number 3! More

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Amazing service. Called and spoke with Johnathan Mueller, he informed us that the car we inquired about had gone but provided an alternate suggestion. Turns out that Called and spoke with Johnathan Mueller, he informed us that the car we inquired about had gone but provided an alternate suggestion. Turns out that was EXACTLY what we were looking for. He even sent a video giving us a great view of the car and features. My wife took our car in just to get it appraised and ended up leaving with a new car! This was our 3rd dealership we visited and although we had some hurdles to get through, the team was able to get us in exactly what we wanted. Everyone was courteous and helpful to my wife as she had two little ones in tow on her visit. What a positive experience! With dealerships you typically don’t see that but Jonathan and Jim were so helpful and transparent through the entire process. More

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