Rosa Rodriguez
Rosa Rodriguez at Gunn Honda

Rosa Rodriguez | Page 4

Assistant Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
391 Reviews
4.9

391 Reviews

Write a Review

391 Reviews of Rosa Rodriguez

July 06, 2025

Dealership Rating
Employee Rating

The car inspection, before the repair, was complete and as expected, no up-sale. Cost estimate was right on the money,. Clean waiting room with free coffee, tea, coco, and bottled water. The post repair re More

by florinram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Gunn Honda responded

Thank you for the detailed review! We're so glad to hear your experience was transparent, timely, and comfortable from start to finish. No pressure, accurate estimates, a clean waiting area, and clear post-repair communication are exactly what we strive for. We appreciate your trust and look forward to serving you again!

June 21, 2025

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Although I purchased my used Honda CRV from another dealership, I've trusted only Gunn Honda for all of my service work. All of my interactions for the last 4 years have been consistently warm, profe More

by WendyFlores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Esparza

Jun 26, 2025

Gunn Honda responded

Thank you so much for your heartfelt review and continued trust in Gunn Honda over the past four years! We're honored that you've chosen us for all your service needs, even though you purchased your CRV elsewhere. It means a lot to know our team has consistently provided warm, professional, and pressure-free service you can truly trust. We’re thrilled to hear you’re planning your next vehicle purchase with us—and we’ll be sure to pass your kind words along to Joe Esparza. He’ll be so glad to hear he made such a positive impact!

June 07, 2025

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Regardless of if I visit the dealership or the Service Center, Gunn Honda always treats me with respect and is transparent about how they're trying to provide the best possible service they can. More

by D. Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert

Jun 18, 2025

Gunn Honda responded

Thank you for your thoughtful review! We’re honored to have earned your trust and truly appreciate your kind words about our consistency and transparency. Whether you visit the dealership or the Service Center, we’re always committed to delivering respectful, honest, and top-quality service.

May 29, 2025

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I really love how easy it is to drop off my car and pick it up with no problems. Excellent service overall. More

by TerryatHonda
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 04, 2025

Gunn Honda responded

Thank you for your wonderful feedback! We’re delighted to hear that dropping off and picking up your car has been easy and hassle-free. Providing excellent service and a smooth experience is our top priority. We truly appreciate your kind words and look forward to serving you again!

May 17, 2025

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Rosa over at service was amazing, answered all my questions and communicated with me throughout the entire time my car was being worked on More

by José m
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 27, 2025

Gunn Honda responded

Thank you for sharing your experience! We're thrilled to hear that Rosa provided such excellent service. Her clear communication and willingness to answer all your questions truly reflect our commitment to customer care. We appreciate your trust and look forward to serving you again in the future!

May 16, 2025

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I only come here because of Rosa. She provides exceptional service always with a smile. More

by melanie52477
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2025

Gunn Honda responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Rosa’s exceptional service and positive attitude keep you coming back. She truly is a valuable part of our team, and we’re grateful for your continued trust and support. We look forward to serving you again soon!

May 13, 2025

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We have always had great experiences when having dealings with this dealership. Our recent Service Department experience was great as well. Rosa did everything perfect. More

by Rhinoliner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: I failed to get the name of the first gentleman that greeted me in the service drive but he was great as well.

May 14, 2025

Gunn Honda responded

Thank you for your continued trust and loyalty! We're so glad to hear that every experience—including your recent visit with our Service Department—has been a positive one. Rosa will be thrilled to know she made everything perfect. We truly appreciate your support!

May 02, 2025

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Gunn Honda is the best for me! ! Rosa helped me to know what I need to do as soon as I start a new job to my auto! Got headlight buffed, right one! Looks good!!! Thanks always to More

by greenthings, Cindy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Gunn Honda responded

Thank you so much for your kind words and continued support! We're thrilled to hear that Rosa was able to guide you through everything you needed, especially during an important transition like starting a new job. We're glad your headlight looks great, and we truly appreciate your loyalty to Rosa and the Gunn Honda team. We look forward to seeing you again!

April 20, 2025

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Excellent sales and service, very friendly people who know their job. I do not like the dealership’s anti 2nd amendment stance stickered on all of the “ service “ doors. My personal firearm is safer on More

by Daj624
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Gunn Honda responded

Thank you for your feedback! We’re thrilled to hear you had a great experience with our sales and service teams. We also understand and respect your perspective regarding the signage. Your concerns are important to us, and we appreciate you sharing your thoughts. We’re committed to providing a welcoming and professional environment for all of our customers.

April 18, 2025

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Employee Rating

Drive to Gunn Honda is atrocious! Service was great. Rosa Alvarado expedited recall installation. Saved me an entire hour! Please move Gunn Honda to New Braunfels. More

by Mark.kauzlarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Gunn Honda responded

Thank you for your feedback! We're glad to hear that Rosa Alvarado provided great service and helped save you time with the recall installation. We truly appreciate your suggestion about relocating — we’re always looking for ways to improve the experience for our customers. Thank you for choosing Gunn Honda!

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