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Rosa Lerma
Rosa Lerma at Five Star Chevrolet
Refer Me

Rosa Lerma

Customer Service

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

Contact Me
5.0
68 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

26 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

5.0

68 Reviews

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68 Reviews of Rosa Lerma

October 16, 2024

Dealership Rating
Employee Rating

Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

by j.d.zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem, Ron Daly, Franko Santana, Giovanni Dichiara, Bryce Cassels

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Oct 16, 2024

Five Star Chevrolet responded

Thank you, j.d.zepeda, for recommending Bryce and Five Star Chevrolet. Your satisfaction is the focus in our service center and we want to hear from you at 972-389-6700 whenever you have vehicle concerns. We appreciate you and look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

August 08, 2024

Dealership Rating
Employee Rating

An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves. More

by 1mssymoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Selbach, Jessy Barrientos, Alex Escorza-Martinez

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Aug 08, 2024

Five Star Chevrolet responded

1mssymoss, It is great to hear your Five Star Chevrolet service visit went well. Thank you for recognizing our team and please call on us again at 972-389-6700. We appreciate the chance to be your auto dealer. Take care, Chris Selbach, Service Director

April 11, 2024

Dealership Rating
Employee Rating

Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem, Amanda Agosto, Alan Brown, Jessy Barrientos

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Apr 12, 2024

Five Star Chevrolet responded

Chris, Thank you for sharing your positive visits with Five Star Chevrolet! It's fantastic to hear that you had such a great experience with both buying and servicing your vehicle with us. Word-of-mouth recommendations like yours are invaluable, and we are grateful. When you have future needs, we will look forward to hearing from you at 972-389-6700. Sincerely, Alan Brown, General Manager

December 16, 2023

Dealership Rating
Employee Rating

5Star Chevrolet has been our go-to dealer for at least 15+ years. Alway excellent! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto

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Dec 17, 2023

Five Star Chevrolet responded

Kent_anita, We thrive on making your car happy at Five Star Chevrolet We're always here for you - just call 972-389-6700. We love hearing from you! Thank you, Chris Selbach, Service Director

December 15, 2023

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Employee Rating

Always excellent service at 5* Chevrolet, service & sales. Especially Amanda in Service and Lloyd in Sales! More

by kent_anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto, Alan Brown, Lee Nolen, Giovanni Dichiara

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Dec 16, 2023

Five Star Chevrolet responded

Thank you, Anita, for your loyalty and support of Five Star Chevrolet. We appreciate this recognition of our staff and we look forward to hearing from you in the future at 972-389-6700. We value the opportunity to help you enjoy your vehicle. Best regards, Chris Selbach, Service Director

November 30, 2023

Dealership Rating
Employee Rating

The service was excellent! The staff was super nice. Excellent communication. Will go again! Thank guys! More

by Lettyr2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto , Bryce Cassels

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Dec 01, 2023

Five Star Chevrolet responded

Lettyr2009, Thank you for endorsing the Five Star Chevrolet service staff. Our team wants you to be knowledgeable and comfortable with your vehicle. When you have questions, don't hesitate to reach us at 972-389-6700. Safe travels, Chris Selbach, Service Director

September 23, 2023

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Employee Rating

Another great experience, Amanda was fantastic as usual and Rosa was once again excellent accommodating the service schedule need, both are excellent ambassadors for the brand. I regulary recommend the dea More

by STEVE07121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

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Sep 24, 2023

Five Star Chevrolet responded

STEVE07121, We always appreciate the kind words shared by our customers. Thank you for sharing yours for Amanda, Rosa, and the Five Star Chevrolet service staff. Let us know when we can help in the future at 972-389-6700. We will be ready for you. Take care, Chris Selbach, Service Director

September 20, 2023

Dealership Rating
Employee Rating

They took good care of my vehicle asap very satisfied things went smoothly I will always take my vehicle there for all repairs More

by Prettylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem , Nathan

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Sep 21, 2023

Five Star Chevrolet responded

Hello Prettylady, Your satisfaction is our top priority at Five Star Chevrolet, and we value your business. We understand that you have choices when it comes to where you care for your vehicle, and we are honored that you have chosen us as your preferred automotive partner. Don't hesitate to reach Brian, Rosa, Nathan, or me at 972-389-6700. We look forward to serving you again. Thank you, Chris Selbach, Service Director

September 01, 2023

Dealership Rating
Employee Rating

As always, thanks for the fast turnaround time, early morning greetings & getting to meet new faces. More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Lopez

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Sep 02, 2023

Five Star Chevrolet responded

Thank you, Coachtonya.young, for recognizing Rosa, JR, and the Five Star Chevrolet service department. We genuinely hope to have the privilege of serving you again and exceeding your expectations. Call on us again at 972-389-6700. Best regards, Chris Selbach, Service Director

August 26, 2023

Dealership Rating
Employee Rating

Jessy is a great service advisor. We're always pleased after taking our truck to Sam Pac Chevrolet! Her customer service is always superb. More

by Tallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos

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Aug 26, 2023

Five Star Chevrolet responded

Hello Tallie, Your endorsement of Jessy, Rosa, and the Five Star Chevrolet service team is very much appreciated. Customer care is a priority and we look forward to serving you again. Please reach Jessy at 972-389-6700 to schedule your next appointment. Thank you, Chris Selbach, Service Director

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