Ronni Travers

Ronni and the service department at Herb Chambers of Lexus went above and beyond to help me with the scratches on my new car that I found that I thought was going to look horrible when fixed! On the con Lexus went above and beyond to help me with the scratches on my new car that I found that I thought was going to look horrible when fixed! On the contrary, it came out once!!! ! Would recommend Herb. Chambers Lexus of Sharon for all your service needs!!! More

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I bought my first Lexus when the Herb Chambers opened in Sharon and have been going there ever since. The Service Department is excellent and customer friendly. I bought a 2024 NX 350 AWD in March 2024 and Sharon and have been going there ever since. The Service Department is excellent and customer friendly. I bought a 2024 NX 350 AWD in March 2024 and just brought it in for the 6 month check up. Ronni was the Service Advisor and she was courteous, caring and knowledgeable. The door had an intermittent rattle so Ronni offered to have a Technician take it for a test drive with me. The Technician (Bill) was patient and fixed the rattle. More

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Everyone was very professional and so accommodating. Great experience. Thank you so much for everything! Great experience. Thank you so much for everything! More

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Keep up the great work! Very easy to do business with and would recommend to other people 😀 Very easy to do business with and would recommend to other people 😀 More

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This dealership does the job right, never any issues. All my services have been done in timely manner and with quality. The help here is great and keeps me coming back for as long as have my vehicles. All my services have been done in timely manner and with quality. The help here is great and keeps me coming back for as long as have my vehicles. More

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The booking process is straightforward. All the staff members are helpful and the experience is very smooth. All the staff members are helpful and the experience is very smooth. More

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I have been a service client for 13 years and I have always had great experiences. I would go as far to say the support is as enjoyable as my Lexus 350. always had great experiences. I would go as far to say the support is as enjoyable as my Lexus 350. More

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Thank you for your customer-friendly, professional services and prompt responses to all my concerns. services and prompt responses to all my concerns. More

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We have been with herb chambers for almost 20 years. Aside from automobiles being one of the best well made car the customer service department is a 5 star business. They treat the car owners like they Aside from automobiles being one of the best well made car the customer service department is a 5 star business. They treat the car owners like they just bought a new car each time. They go above and beyond can’t say enough positive ! More

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Very difficult to schedule an appointment. Called several times a week and received no call backs. Customer service at the service dept are very rude. The explanations to my questions about my Called several times a week and received no call backs. Customer service at the service dept are very rude. The explanations to my questions about my vehicle were very unsatisfactory. Will be switching to another dealership because of my experience at this location More

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