Ron Torres | Page 6

Got our oil changed there. 5 days later the Jeep was making all sorts of noise. We had no oil in the vehicle and had to be towed in. The service department said there was a 5 days later the Jeep was making all sorts of noise. We had no oil in the vehicle and had to be towed in. The service department said there was a piece of the old oil filter still left when they screwed on the new filter and so we did not have a good seal and the oil leaked out. We’re still waiting for our tow reimbursement that Ron said we would get. I’m hoping that no permanent damage was done to our 2024 Jeep Grand Cherokee. Maybe you guys need some more reliable oil change techs. More

by Ef Verified Customer Verified Customer

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The staff were friendly and service was quick. They kept you informed during the entire process. They kept you informed during the entire process. More

by jennifer.mamanus Verified Customer Verified Customer

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Terrible customer service. Definitely would not buy a car from this dealer ship. Very disappointed!! Definitely would not buy a car from this dealer ship. Very disappointed!! More

by VICMC7209 Verified Customer Verified Customer

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I have never done a negative review before , I treated very bad, the experience was very disappointing. very bad, the experience was very disappointing. More

by adrian.reyes Verified Customer Verified Customer

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Oil change and tire rotation done in a timely matter for a very reasonable price a very reasonable price More

by skirkolis Verified Customer Verified Customer

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I booked an appointment for 7:00 for a recall. Upon arrival I was checked in and told the technicians do isn’t arrive until 8:00. The job was completed at 9:00. Perhaps you shouldn’t be able to b Upon arrival I was checked in and told the technicians do isn’t arrive until 8:00. The job was completed at 9:00. Perhaps you shouldn’t be able to book an appointment for service when no technicians are on sight. More

by Scott Mullin Verified Customer Verified Customer

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Took my car in for a battery issue. Within hours they had the issue identified and repaired. Within hours they had the issue identified and repaired. More

by mm5312 Verified Customer Verified Customer

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This location has fantastic service every single time. Our future Jeep purchases will absolutely be at Cape Coral Jeep based on our consistently excellent experiences with the service center. Our future Jeep purchases will absolutely be at Cape Coral Jeep based on our consistently excellent experiences with the service center. More

by nic.benedetto Verified Customer Verified Customer

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Had my car service there for an issue service People treat you like crap like, you don't know what you're talking about. Then try to schedule for another service appointment. Because my car's still havi treat you like crap like, you don't know what you're talking about. Then try to schedule for another service appointment. Because my car's still having the same problem, no one gets back to you. More

by tadkennynov Verified Customer Verified Customer

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Amazing dealership! ! My truck had broken down due to a bad battery (which I didn’t know at the time) so I had called the Galeana dealership in Fort Myers first and they ! My truck had broken down due to a bad battery (which I didn’t know at the time) so I had called the Galeana dealership in Fort Myers first and they had told me that they wouldn’t even look at my truck for a month and a half due to being backed up. I then called the Cape Coral Dealership and they put in a new battery the same day!! I recieved a text the next morning at 8:30 to let me know my truck is ready. Highly recommend! More

by Nick Verified Customer Verified Customer

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