Ron Farmer

The service was great for an oil change and tire rotation. However we keep getting notices for a software update that was already performed. I don’t know if this a dealer problem or a GM issue. But rotation. However we keep getting notices for a software update that was already performed. I don’t know if this a dealer problem or a GM issue. But it’s getting old. More

by KATMACK323 Verified Customer Verified Customer

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As alwalys appreciated Ron Farmer stepping in to assist with an issue I was having. with an issue I was having. More

by jyurgelevic Verified Customer Verified Customer

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They do great work there. Every car that I've brought up there they fixed. No issues afterwards. Great customer service Every car that I've brought up there they fixed. No issues afterwards. Great customer service More

by REDMON.JOHN52 Verified Customer Verified Customer

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Great job got everything done in a short amount of time. Customer service is awesome! Customer service is awesome! More

by REDMON.JOHN52 Verified Customer Verified Customer

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Courteous and took care of my Lyriq's service issues in a professional and efficient way. professional and efficient way. More

by Bob_Livonia Verified Customer Verified Customer

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The service was fast and complete. All dealership personnel acted professionally and friendly. the vehicle was cleaned, thank you. All dealership personnel acted professionally and friendly. the vehicle was cleaned, thank you. More

by bspyrit01 Verified Customer Verified Customer

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I will not deal with Ron Farmer anymore after he called me "snotty." I took my car in for service on Thursday, January 9, 2025, at 11:30 a.m. for a scheduled appointment because the indicator light came o me "snotty." I took my car in for service on Thursday, January 9, 2025, at 11:30 a.m. for a scheduled appointment because the indicator light came on for the tire sensor. A guy with a little handheld gizmo checked each tire and said one of the four tire sensors was bad. I waited while one was replaced that day and paid $100. But the next day, the tire sensor indicator was on again. When I called to say the indicator was still on, I suggested maybe they replaced the wrong sensor, and that's when Ron called me "snotty." I was not being snotty; I was trying to troubleshoot with him. I told him my husband would bring the car back because I did not like how Ron talked to me. Ron would not give me a time or date for my husband to bring the car in. He said "whenever" but not in a carte blanche fashion - he was refusing to give us an appointment. A few days later my husband took the car in and it got fixed, but nobody ever explained what was wrong. I still think the service department replaced the wrong sensor the first time around. More

by DIANEHOFSESS Verified Customer Verified Customer

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Service well communicted with me. Car returned at the end of the day and washed and vacuumed!!! Added bonus!! Car returned at the end of the day and washed and vacuumed!!! Added bonus!! More

by bobbipolk Verified Customer Verified Customer

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Took my car in for service & was greeted immediately by service personnel. I received a 2025 Lyriq as a loaner. Later that day, all my issues were addressed & completed to my satisfaction. . service personnel. I received a 2025 Lyriq as a loaner. Later that day, all my issues were addressed & completed to my satisfaction. . More

by ejsjga Verified Customer Verified Customer

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The service team was great from the time I checked in to the time I checked out. the time I checked out. More

by Lavin Verified Customer Verified Customer

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