Ron Falls

I appreciation the outstanding service I received during the purchase of my 2022 Hyundai Santa Fe. I want to specifically recognize Jose and Dolly for their incredible help. Their professionalism and dedic the purchase of my 2022 Hyundai Santa Fe. I want to specifically recognize Jose and Dolly for their incredible help. Their professionalism and dedication made the entire buying process smooth and enjoyable. Additionally, Cory, the Finance Manager, was fantastic; he was exceptionally knowledgeable and thorough, ensuring that every detail was handled with care and clarity. The entire management team surpassed all expectations, demonstrating a commitment to excellence that is hard to find. It was clear that everyone involved was focused on providing a top-tier customer experience. I am thrilled with my new vehicle and the level of service provided by your staff. Please share my gratitude with Jose, Dolly, Cory, and the rest of the team for their hard work and I will be sure to be back for my next vehicle purchase! More

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They are pleasant and give you honest estimates about how long the wait is going to be.. They have good deals too. long the wait is going to be.. They have good deals too. More

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This dealership goes above and beyond to help you get the car that you're looking for no matter how long it takes. I don't like to feel rushed or like someone is trying to convince me of what kind of car the car that you're looking for no matter how long it takes. I don't like to feel rushed or like someone is trying to convince me of what kind of car I need, so that is one of the most important things I appreciate about this whole staff, they work with you until you're pleased about everything. No rush ,very patient and informative about it all. Thank you to the entire team!!! More

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I really appreciate Daniel for keeping me updated with every process with the service of my car. He explained what the service entailed, he was very thorough. Thank you Daniel for always keeping me infor every process with the service of my car. He explained what the service entailed, he was very thorough. Thank you Daniel for always keeping me informed. Great job. More

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Everyone was so nice and helpful. I was kept informed of everything that was going on and what needed to be done. I was kept informed of everything that was going on and what needed to be done. More

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Exceptional treatment professionalism of its workers fast and efficient recommended 100% if you need a car or simply any of the services that there briandan that is the inf place and efficient recommended 100% if you need a car or simply any of the services that there briandan that is the inf place More

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Great experience—quick inspection and oil change. Handled by their friendly, professional staff. Highly recommend! Handled by their friendly, professional staff. Highly recommend! More

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When I brought my car in I was extremely worried, the night before the “engine” light came on. And the car started to run very rough. The young lady that assisted me was very patient and explained every night before the “engine” light came on. And the car started to run very rough. The young lady that assisted me was very patient and explained everything thing they were going to find and correct the issue. It took a little bit, but right not the car is back to its old self charging down the interstate, not acting like it is stuck in neutral. More

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Took my 2024 Seltos SX in for my oil change and tire rotation and the associate informed me tbere were 2 software update recalls for my vehicle, which I was not aware of. It gives me piece of mind that rotation and the associate informed me tbere were 2 software update recalls for my vehicle, which I was not aware of. It gives me piece of mind that the service department tracks and keeps up with recalls and software updates so I can be sure to keep my Seltos in the best condition possible. The service team completed all the work and returned my Seltos washed and cleaned. The only reason I can’t give 5 stars is because this service visit took a little over 3 hours. My apt was at 3 pm and my Seltos wasn’t retuned until 6 pm, I was told the software updates were the cause of the extended time it took to complete this service visit I knew the visit was going to be longer than normal because I was told when I called to schedule the apt that it would take about an hour and 30-45 mins to complete, however, when arriving and checking in with the service dept at 3 pm I was told that it would be around 530 pm so 2.5 hours which ended up being 3 hours.. I know the service techs can’t control how long software updates take but there has to be something that can be done to speed the process up if they use internet to perform the updates they may need to invest in a better internet provider who can provide faster upload and download speeds. With that said the service tech did apologize several times through out the process for the amount of time it was taking and as always everyone I had interaction with was professional, polite, and made you feel seen and heard. I’ve had nothing but exceptional service from the teams at Courage Kia since buying my Seltos SX in August of 2024. I will also point out this dealership is not the closest Kia dealership JTs Kia of Rock Hill is actually closest to me and who I select with when I had my 2017 Kia Forte5 and due to mileage entry errors during my service visits they caused an error that made it appear that myself or someone else had rolled back the mileage on that vehicle. It was Courage Kia who found this data entry error when I traded in my Forte5 for this Seltos SX and took measures to correct the mistake and update carfax and Kia records so there wouldn’t be issues in the future for the new buyer or issues for me lowering the trade in value during the purchase process for my Seltos. That is why I drive the extra distance to do business with Courage Kia in my opinion they care about their customers from the buying process and througout the ownership of the vehicle. I look forward to doing business with them in the future if and when Kia will finally release a Hybrid Seltos I’ll be visiting Courage Kia to inquire about trading my current Seltos for the Hybrid version. More

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Took my 2025 sportage for oil change and tire rotation great experience from beginning to end they washed my car did great great experience from beginning to end they washed my car did great More

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