Ron Combs

UPDATE, SEPT 22: I just heard from Chance Baker, a Sales Manager there. "We have been unable to reach a solution with the other options. ... Your car is here at the pre-owned building I have the keys. Eithe Manager there. "We have been unable to reach a solution with the other options. ... Your car is here at the pre-owned building I have the keys. Either one of you can pick it up today September 22, 2026." I'm not sure what he means by a solution with the "other options", but apparently I need to hire an attorney. RUN FROM THIS DEALERSHIP, THEY ARE AFFILIATED WITH SMITHVILLE FORD IN WHICH THEY DID SOMETHING SIMILAR, BUT USED MY INFORMATION ONLY WITHOUT PERMISSION. UPDATE, SEPT. 21: We have the lender calling us looking for their payment. Blue Springs Ford said they would straighten out their mistake and here we are, no car, no resolution and a lot of phone calls. Update, Sept. 16: We returned the vehicle to the dealership so they could unwind the deal. That was 3 days ago and we're still waiting to see if deal has been unwound. The lender is reaching out as well to me, because they haven't heard from the dealership. And sadly, the GSM didn't even know it had been there since Sunday as of this morning and he's been included in ALL EMAILS. And the first communication I had from him after all this time included a snarky comment that was uncalled for and extremely unprofessional. On July 30, 2026 I submitted a credit application with this dealership as a CO-SIGNER. But not before I spoke with Chance Baker, one of the Sales Managers. I explained the fraud scenario at Smithville Ford (I had no idea these dealerships were Balderston Auto dealerships) and said I would fill out as a co-signer if they would initially only submit to one bank and that I would only unlock 1 Credit Bureau & not all 3. He let me know which one to unlock, which I did. We arrived at the dealership to complete the deal and thought everyone was on the same page. (Salesman was well aware of scenario and made sure to keep me as secondary on all paperwork on his end) Imagine my surprise when I learn that I'm Primary on the loan when the bank sends me the Welcome packet. I was a co-signer/applicant and Blue Springs Ford altered that credit application. Plain and simple. This should NEVER BEEN DONE WITHOUT DISCUSSING AND GETTING MY CONSENT, it's the law. And to top it off, the AWD vehicle that was purchased has 2 sets of different tires on it. BIG NO-NO. So at this point I'm waiting on Blue Springs Ford to address and correct these scenarios. RUN from this dealership. More

Print

This used car purchase was a very smooth transaction! David Blauvelt did a great job in selling us our Lincoln Aviator! David Blauvelt did a great job in selling us our Lincoln Aviator! More

Print

Look elsewhere. Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did n Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did not find out until now. Comes to find out that this car is actually been buy back before so they already knew it was a lemon and still sold it anyhow. You would think that a when you buy a car from an actual big name dealership that you should actually get something that's good and don't have to worry about something breaking in the first 30 days but apparently not. The dealer ship should make good and just buy back this xxx from me but that does not seem to be an option and now I am stuck with a lemon and out a lot of money. Steer clear of this shady dealership! More

Print

Great Ford dealership. Personal very friendly, helpful and very professional a very good dealership to buy new or used automobiles. I bought a new 2021 escape and like it alot. and very professional a very good dealership to buy new or used automobiles. I bought a new 2021 escape and like it alot. More

Print

Safety doesn’t matter This is more service related, but reflects bad on the whole business. The used car team were nice, polite. But it makes you wonder how much they know This is more service related, but reflects bad on the whole business. The used car team were nice, polite. But it makes you wonder how much they know about the vehicles they’re selling. Whoever does the state inspections pencil whips it just to be able to sell a vehicle. How? We bought a used vehicle that at the time we had no way of knowing, but the fuel gauge was inoperable, and then a week later find out there was absolutely nothing left of the emergency brake shoes on either side. The bonus part! They put brand new brakes on, which tells me they chose to disregard the E-brakes because they didn’t want to deal with it. Any mechanic would have saw that when doing the job. Rusted out, nothing left e-brake shoes, I’ve had nothing but problems in the 3 weeks since we bought this vehicle. I’ll never recommend this place. More

by NeverAGAIN Verified Customer Verified Customer

Print

Great dealership to do business with!!!! Everyone that I dealt with in the purchase of my 2018 F-150 Super Duty was great to work with and extremely helpful. Will definetly be sending people Everyone that I dealt with in the purchase of my 2018 F-150 Super Duty was great to work with and extremely helpful. Will definetly be sending people to Blue Springs Ford if they are in the market for a vehicle. More

by Beau Heavelow Verified Customer Verified Customer

Print

Great place to buy a car First off, I would like to say how helpful my sales rep was. Kevin Melendez was awesome. I told him what I was looking for and he took me right to it. First off, I would like to say how helpful my sales rep was. Kevin Melendez was awesome. I told him what I was looking for and he took me right to it. He didn't try to push something else on me. I found the experience very refreshing. Also, during financing, Josh Page was extremely helpful and explained everything clearly and efficiently. His sense of humor also kept things light. More

by 1stnotlast Verified Customer Verified Customer

Print

Great experience You are the best of the best. I would recommend buying a car here to everyone. Hats off to all from the bottom to the top. You are the best of the best. I would recommend buying a car here to everyone. Hats off to all from the bottom to the top. More

by donald1st45 Verified Customer Verified Customer

Print

Great Job The service dept at blue Springs Ford is Second to none. They had me in and out of there a lot quicker than what I was anticipating. The service dept at blue Springs Ford is Second to none. They had me in and out of there a lot quicker than what I was anticipating. More

by joshtpage Verified Customer Verified Customer

Print

Easy to find and customer-focused Signs outside the building are easy to read and will tell you right where you need to be and the employees are very respectful. It took minimal time t Signs outside the building are easy to read and will tell you right where you need to be and the employees are very respectful. It took minimal time to get my car serviced. More

by kal0069 Verified Customer Verified Customer

Print