Romello Benton
Romello Benton at Grand Prairie Ford

Romello Benton | Page 7

Finance Manger

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.5
87 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

9 yrs, 5 mos

Languages Spoken

English English

4.5

87 Reviews

Write a Review

87 Reviews of Romello Benton

August 03, 2023

Dealership Rating
Employee Rating

Excellent service and staff. I’m enjoying my new economical ride. Many thanks to you guys. More

by Maryjobi434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith , Edsel Elizondo

Aug 07, 2023

Grand Prairie Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

July 28, 2023

Dealership Rating
Employee Rating

Jackie was great to us and very knowledgeable. He and Mello worked well together to help us in this great deal. More

by LeroyFlores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brett Benson , Sebastian

Aug 01, 2023

Grand Prairie Ford responded

Thank you for your positive review!

July 22, 2023

Dealership Rating
Employee Rating

Cruz was really easy to work with. I enjoyed everyone I talked with. I would recommend Grand Prairie Ford to all. Thank you. More

by stacey77thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Jul 27, 2023

Grand Prairie Ford responded

Thank you so much for your positive review! We're so happy that you had a good experience with us, and we are looking forward to seeing you again in the future!

July 19, 2023

Dealership Rating
Employee Rating

We had issues getting our hard to get Ford Maverick but the vehicle did arrive and GPF made any problems right! Thank you GPF. More

by jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Ron Smith , Lawrence Sedillo, Sam Caballero, Steve Anthony

Jul 21, 2023

Grand Prairie Ford responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 18, 2023

Dealership Rating
Employee Rating

Initially I had a great experience. Yessenia did a wonderful job with customer service. She found me the right truck until after having bought it. Found out the entire truck shimmied an More

by Cliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Fugate, Ricardo Pinilla

Jul 21, 2023

Grand Prairie Ford responded

We apologize for the disappointment you experienced with our services. Our team aims to provide exceptional service to every customer, and we regret that we fell short of your expectations. To address your concerns and ensure that we continuously improve, we would appreciate more specific details about the issues you encountered. Please reach out to our customer service department, and we will work diligently to resolve any outstanding matters. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

Jul 21, 2023

Cliff responded

I will contact Melissa Perry directly and set an appointment to have this truck brought back and diagnoised for proper repairs. Clifford Massey

July 07, 2023

Dealership Rating
Employee Rating

Grace and the finance team made the car buying experience easy! I will be a return customer! More

by Tamujordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Larson

Jul 13, 2023

Grand Prairie Ford responded

Thank you so much for your review! We are so happy to hear that you had a good experience with us, and we are glad that we had the opportunity to serve you! We hope to see you again in the future!

June 29, 2023

Dealership Rating
Employee Rating

This is the only dealer ship I will purchase my vehicles from. Jackie Mercer is awesome!! More

by Kevindmoore1977
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Luis Elizondo , Robert Fugate

Jul 06, 2023

Grand Prairie Ford responded

Thank you so much for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to serving you in the future!

June 24, 2023

Dealership Rating
Employee Rating

The dealership was patient with me and allowed me to shop and take my time and search for the vehicle I wanted. There was no pressure. This made my decision making easy. More

by BIGTEX
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Max Coker , Robert Fugate

Jun 29, 2023

Grand Prairie Ford responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

Jun 29, 2023

BIGTEX responded

Thank you. I really love my truck. You made the buying experience easy.

June 17, 2023

Dealership Rating
Employee Rating

Great job, esp ron smith Quick Done well with repair work in the past Thanks More

by jimpiland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith

Jun 21, 2023

Grand Prairie Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

May 23, 2023

Dealership Rating
Employee Rating

Jackie Mercer did a great job for us. Answered all our questions and very helpful with the paper work. Very knowledgeable of the vehicles. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

May 30, 2023

Grand Prairie Ford responded

Thank you for your five-star review!

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