Romello Benton
Romello Benton at Grand Prairie Ford

Romello Benton | Page 4

Finance Manger

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.5
87 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

9 yrs, 5 mos

Languages Spoken

English English

4.5

87 Reviews

Write a Review

87 Reviews of Romello Benton

November 22, 2024

Dealership Rating
Employee Rating

Danny was super helpful I got in drove the truck decided I wanted It and I was sold More

by michaelejohnson6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny

Nov 26, 2024

Grand Prairie Ford responded

Thank you for your great review! We're thrilled to hear that Danny was able to help make your truck-buying experience so seamless and enjoyable. We appreciate your feedback and are glad you found the perfect vehicle! If you need anything else, don't hesitate to reach out. Enjoy your new truck!

November 14, 2024

Dealership Rating
Employee Rating

Excellent experience dealing with this dealership. Employees were professional, knowledgeable, and personable! I was happy with the deal and believe I was treated fairly. Do Young Kim did an exceptio More

by flyfisherman56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas, Brett Benson , Do Young Kim

Nov 15, 2024

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We’re so pleased to hear that your experience with us was excellent and that our team provided you with professional, knowledgeable, and personable service. We pride ourselves on treating our customers fairly and ensuring they feel valued. We’re thrilled that you had a positive experience and look forward to assisting you again in the future!

November 10, 2024

Dealership Rating
Employee Rating

Great service by all members, Especially salesman Ron Smith. The atmosphere Grand Prairie Ford was very welcoming even had free hamburger and hotdogs available for lunch. I would Recommend to others. More

by PARHAMBJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith , Melissa Lang

Nov 12, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear you had a positive experience, and we're especially happy that Ron made your visit memorable. We believe in providing a welcoming atmosphere for our customers, and it's great to know you enjoyed the lunch as well! We truly appreciate your recommendation and look forward to serving you again in the future.

November 09, 2024

Dealership Rating
Employee Rating

Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Josue Cruz, Brenda Rosas, Luis Elizondo, Brett Benson, Braylon Boudreaux , Brenda Granillo, Cameron Harris, Melissa Lang

Nov 11, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

November 05, 2024

Dealership Rating
Employee Rating

Great work , Alejandro was really nice and very professional , all the process was fast , 100% recommendey More

by Dencil0720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

Grand Prairie Ford responded

Thank you for the great feedback! We're thrilled to hear that Alejandro provided you with a nice and professional experience and that the process was fast and smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 26, 2024

Dealership Rating
Employee Rating

Muy buen servicio y comunicación a la compra de mi vehículo y me consiguieron el mejor negocio posible More

by kiamil ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang

Oct 29, 2024

Grand Prairie Ford responded

¡Gracias por su amable reseña! Nos complace saber que tuvo una experiencia positiva con nuestro servicio y comunicación durante la compra de su vehículo. Nuestro equipo trabaja arduamente para garantizar que nuestros clientes obtengan las mejores ofertas y un proceso de compra sin inconvenientes. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Disfrute de su nuevo vehículo!

October 25, 2024

Dealership Rating
Employee Rating

Agreed sales price $43662 they put $47502 now they keep passing problem to someone else. More

by jpedroza21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Braylon Boudreaux , José Pacheco

Oct 30, 2024

Grand Prairie Ford responded

Thank you for bringing this to our attention. We apologize for the confusion regarding the agreed sales price. Please reach out to Joseph Coates at JCoates@grandprairieford.com, and he will assist you in resolving this issue promptly. We appreciate your patience and look forward to making this right.

October 13, 2024

Dealership Rating
Employee Rating

Great customer service. Lily our sales representative was outstanding and made sure we left satisfied. More

by Julian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Brandon Flem , Lily

Oct 15, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're thrilled to hear that Lily provided you with outstanding customer service and ensured your satisfaction. We appreciate your feedback and look forward to serving you again in the future!

October 09, 2024

Dealership Rating
Employee Rating

Everything was great. They worked with us and gave us the deal we were looking for. Edwin was great for just starting a few weeks back. Karla was very knowledgeable and ve More

by lucia
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin and Karla

Oct 11, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're delighted to hear that everything went smoothly and that our team worked hard to get you the deal you were looking for. It's fantastic to know that Edwin provided great service, especially as a new team member, and that Karla's knowledge and kindness made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future! If you have any questions or need assistance, please feel free to reach out.

October 06, 2024

Dealership Rating
Employee Rating

Beware of Fraudulent Practices at Grand Prairie Ford in Texas! I recently went to this dealership to purchase a vehicle but walked out as soon as I realized the scam they were trying to run on me. Despi More

by EM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Melissa Lang, Hermi Ortuno, Lawrence Sedillo, and Emilio Amaya

Oct 11, 2024

Grand Prairie Ford responded

We’re deeply sorry to hear about your experience and the concerns you've raised regarding our practices. Your feedback is taken very seriously, and we understand how unsettling it can feel to have your personal information mishandled. We strive to maintain the highest standards of integrity and transparency in our dealings with customers, and it’s clear we fell short in this instance. To address your concerns directly and ensure this matter is properly investigated, please contact Joseph Coates at JCoates@grandprairieford.com. He will be able to assist you further and help resolve any issues you may have. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our services.

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