Rolando Pardo
Rolando Pardo at Williamson Cadillac

Rolando Pardo | Page 22

Service Manager

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Rolando Pardo

August 09, 2021

Dealership Rating
Employee Rating

Amazing road side assistance program. Thank you Williamson 🙏🏻 On time, friendly, and knowledgeable. Would recommend purchasing a Cadillac to anyone especially their commitment to customer service More

by CRYSTALRAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Williamson Cadillac responded

We really appreciate your feedback, Crystal. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 15, 2021

Dealership Rating
Employee Rating

The whole team was nice and the service was just unbeatable. I was completely satisfied. I would recommend Williamson Cadillac to anybody. I will come back for anything I may need. More

by abmapharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Stephanie Reyno , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jul 19, 2021

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Dealership Rating
Employee Rating

Excellent customer service and excellent experience from the service department from the advisor to the management team would definitely recommend this dealer to others for service and sales. More

by M3MIKEM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Richard Loero, Tony Martinez, Carmen Alicea, Juan Santos , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jul 14, 2021

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2021

Dealership Rating
Employee Rating

Problem was the techs didn’t do ALL that was needed 3xs but I finally got my car back!! Carmen was great as was Mr Pardo But techs need to do better! More

by Debrastrochak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Jul 02, 2021

Williamson Cadillac responded

Thank you for the great feedback, Debra! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 24, 2021

Dealership Rating
Employee Rating

Tony Martinez is the best Tony Martinez is the best More

by BIANCA.THOMPSON001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Jun 28, 2021

Williamson Cadillac responded

Thank you for your great review, Bianca! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 21, 2021

Dealership Rating
Employee Rating

Terrific place ! Easy they where very helpful with my issue. Very nice waiting area , I took a little nap and before I new it . It was time to go . More

by Andrewperez1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Stephanie Reyno, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

Jun 23, 2021

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 15, 2021

Dealership Rating
Employee Rating

Great service and very quick will def recommend will definitely come again whenever i need to buy a vehicle or get it serviced thank you More

by FSBttam92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Carmen Alicea, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

Jun 17, 2021

Williamson Cadillac responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 07, 2021

Dealership Rating
Employee Rating

Good service and friendly staff fast and helpful help very knowledgeable staff who has been very nice and friendly staff I go there for all service More

by ELADIOGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno , Carlos Gomara

Apr 08, 2021

Williamson Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

Dealership Rating
Employee Rating

I’ve been using Williamson Cadillac for all my car needs the past 25 years. No other dealer come close to the level of professionalism and courteousness that they provide. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos , Skip Moosang

Apr 08, 2021

Williamson Cadillac responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving.

April 01, 2021

Dealership Rating
Employee Rating

I have had good experiences here, but today’s was unprofessional and exhibited terrible customer service. I came to pick up my car, having been told 3 hrs earlier that it was ready, and it took almos More

by RFOX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 01, 2021

Williamson Cadillac responded

We apologize for the wait to pick up your vehicle. We are undergoing renovations at the dealership causing some delays and confusion for us but still no excuse for your delay Thank you for your business

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