Roland Felipe

First time at Nissan Dealership. I was in and out in a timely manner. Knowing what I know now about my car, and the next steps I’ll have to make made my experience even better! Thank I was in and out in a timely manner. Knowing what I know now about my car, and the next steps I’ll have to make made my experience even better! Thank you. More

by Deanna Verified Customer Verified Customer

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Service was great. Service rep was very helpful and knowledgeable. I would recommend service to other Nissan drivers Service rep was very helpful and knowledgeable. I would recommend service to other Nissan drivers More

by sgorham74 Verified Customer Verified Customer

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The employees were very courteous and polite and on time to perform the car service. to perform the car service. More

by BEACHTOP17 Verified Customer Verified Customer

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I requested the manager of service to give me a call to discuss my invoice. I have not rec’d a return call as of this moment. discuss my invoice. I have not rec’d a return call as of this moment. More

by jamnjazzn Verified Customer Verified Customer

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Overall Great Experience Definitely Appreciate the Service and the Comfort this Location Offers Five Star ⭐ Service and the Comfort this Location Offers Five Star ⭐ More

by tristian.snipes85 Verified Customer Verified Customer

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Southern Nissan sets the standard on how all dealerships should be ran. The staff are proffesional and to the point. should be ran. The staff are proffesional and to the point. More

by MSEARS93 Verified Customer Verified Customer

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Southern Nissan sets the standard on how all dealerships should be ran. The staff are proffesional and to the point. should be ran. The staff are proffesional and to the point. More

by MSEARS93 Verified Customer Verified Customer

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They take great care of us and our Murano. Roland is very personable and knowledgeable. Roland is very personable and knowledgeable. More

by CHIEFMANZ90 Verified Customer Verified Customer

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Roland was able to take care of both recalls on the same day! I was given a rental at no charge for my convivence. I was very satisfied with my entire experience and would recommend Southern Nissan Chesapea day! I was given a rental at no charge for my convivence. I was very satisfied with my entire experience and would recommend Southern Nissan Chesapeake for any vehicle servicing. Thanks to OLM, Gino Evans and Service Manager, Jay, for following up with me on this issue. More

by MACDOTO Verified Customer Verified Customer

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Timeliness, communication and overall customer service very poor. Requested diagnosis for failure to start. First fix attempt did not happen till late in the day on Sat. That did not work - called and very poor. Requested diagnosis for failure to start. First fix attempt did not happen till late in the day on Sat. That did not work - called and texted several times Monday with no response from any of the Service Dept numbers. The only ones helpfulnwere the sales team. Finally on Tuesday they replaced the starter. Service Director did not return any calls. A good candidate for lean six sigma study. When I picked up csr it was covered in mulberry residue. They did not go the extra mile or hit the exceptional or express service marks. More

by carees05 Verified Customer Verified Customer

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