Roland Felipe

Excellent ! ! Is what I got THANK-YOU Your good service is all I hope for. ! Is what I got THANK-YOU Your good service is all I hope for. More

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Great service, very professional, and competent. I highly recommend this dealership for services needed in your call and basic needs!! I highly recommend this dealership for services needed in your call and basic needs!! More

by Ap94 Verified Customer Verified Customer

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I went in without an appointment ad they were able take my ca back right away my ca back right away More

by PD.BATT Verified Customer Verified Customer

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They have provided professional services and always explain services being performed. They ensure everything is satisfactory. I normally my own maintenance. Thanks 🙏 explain services being performed. They ensure everything is satisfactory. I normally my own maintenance. Thanks 🙏 More

by Bug17t2 Verified Customer Verified Customer

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I want to express my sincere appreciation for Rolland’s outstanding assistance. He has been incredibly helpful in providing all the necessary estimates and ensuring everything is taken care of when I take outstanding assistance. He has been incredibly helpful in providing all the necessary estimates and ensuring everything is taken care of when I take my car to the shop. His service has been exceptional, and I truly value his support. Thank you. More

by Jacksonkura2 Verified Customer Verified Customer

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Customer focused experience! I took my vehicle in without an appointment and the service advisor was able to accommodate me. He was upfront that it would take some time since the I took my vehicle in without an appointment and the service advisor was able to accommodate me. He was upfront that it would take some time since there were others ahead of me but also gave me the option to either drop my vehicle off or I could wait while they completed the work. The work was thorough and the cost was competitive. More

by dwight2002 Verified Customer Verified Customer

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Very professional and helpful Roland tried to get to the cause of my issue. He discussed things w me cause of my issue. He discussed things w me More

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I am visiting here for 2weeks. The hatch on my 2023 Pathfinder wouldn’t open after I arrived. I called Southern Nissan and was giyan appointment on 5/5/25 at 9:30. I was greeted wi The hatch on my 2023 Pathfinder wouldn’t open after I arrived. I called Southern Nissan and was giyan appointment on 5/5/25 at 9:30. I was greeted with “ We’re very behind. They shouldn’t have given you an appointment. I can’t get to you for a couple hours.” I asked if I should reschedule for another day and was told “Every day’s the same.” The guy suggested that I just wait until I got back to Ohio to get it repaired. I asked if he could order the part as I wasn’t leaving for Ohio for another 9 days. He said “yes.” The wrong part came in on 5/7/25. I got a call that they couldn’t possibly get the right part delivered and installed before I left Virginia in 7 days. He told me to take it back to Ohio and get it fixed there. My vehicle is still under warranty so any dealership should be able to fix it. I really felt that I was an imposition and should just move on. More

by talbotts6 Verified Customer Verified Customer

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The service is great, the service person was very professional and polite. He kept m me informative on what they found am me it was fixed. professional and polite. He kept m me informative on what they found am me it was fixed. More

by nicey3559 Verified Customer Verified Customer

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Absolutely thoughtful and helpful and also very respectful. They know how to take care of a customer with any questions or concerns you may have. respectful. They know how to take care of a customer with any questions or concerns you may have. More

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