Roland Felipe
Roland Felipe at Southern Nissan Chesapeake
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Roland Felipe

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.9
465 Reviews
4.9

465 Reviews

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465 Reviews of Roland Felipe

January 02, 2025

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Employee Rating

The clerk was pleasant and he told me the wait could be longer than usual. I appreciate his honesty and he informed me that he would send my vehicle back but if it was going to actually take 3 hours like h More

by TARAMOORE160
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

January 01, 2025

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Good customer service representative! Need to keep him around! Offer more advice to customers about what to do for going all out to repair vehicle! More

by sctrucking3
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

January 01, 2025

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Clean, efficient and fast. Staff courteous and nice. I was in and out in record. time. More

by TERRI
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Recommend Dealer
Yes

December 31, 2024

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Great service from the entire staff, enjoyed the professionalism and hospitality. I enjoyed the timing of the completion of the service More

by JAMESREEVES57
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

December 30, 2024

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Ronald was professional, friendly and walked around with a smile on his face. He was genuine with every customer he interacted with in the service waiting area. He was welcoming. More

by mkirbo
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Recommend Dealer
Yes

December 28, 2024

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Roland was kind, professional and courteous. Barry was phenomenal in doing a verbal troubleshooting session with me before I brought my wife's 21 Rogue in which lost power and would not start. More

by HAMPTONAN
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Recommend Dealer
Yes

Other Employees Tagged: Barry (Mechanic and Vehicle inspector) a SIX STAR EVERY ENCOUNTER.

December 27, 2024

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Love this place always good customer service plus they find the problem & fix it lol More

by AndreA
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Recommend Dealer
Yes

December 27, 2024

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The advisor was very friendly and helpful, and explained what work was being done. The only complaint I have on my service is that they didn’t check and top off the tire air pressure. It’s been a little low More

by BEATLESFAN2
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Wolf

December 27, 2024

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Service advisor was professional and polite. Actually watched the tech change the oil and do the multi-point inspection front the window. Service was performed quickly and they didn’t try to pus More

by Paul T.
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Recommend Dealer
Yes

December 26, 2024

Dealership Rating
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He was the most respectful and caring person to ever help with a issue of repairs !! He was quick to get my car in and evaluated and communicated every step that he would have to take to get my vehicle repai More

by VAWRITER3
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Recommend Dealer
Yes
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