Roger Rathbun | Page 6

Easy transaction - Car as represenated Bought a used Volt and I'm very pleased. I live about 1.5 hrs from Northwest Hills Chevy so I needed to rely upon their representations all of which Bought a used Volt and I'm very pleased. I live about 1.5 hrs from Northwest Hills Chevy so I needed to rely upon their representations all of which were true. Transaction was easy. Vin and Roger were great. More

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Outstanding from start to finish Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest regret is not going to them sooner. From start to finish and from sales man to owner these guys are absolutely top notch. My salesman Vin dealt with my stubborn italian side for two weeks and didn't just send me on my way, he worked to make the deal happen. I live 2.5 hours away in New York and we had a little problem (which was caused on my part of not being prepared) and it was looking like I was going to have to make the trip again. But these guys came through and worked it out that I could leave with the car the same day. Everyone involved with the sale exceeded my expectations by leaps and bounds and I cannot say thank you enough. What I can say is you have guys have made a customer for life and I wouldn't think twice about going anywhere else. The drive for me is well worth it to have to deal with them again and I will do it again in the future without hesitation. Even after the sale when there is no obligation to me anymore Vin is still keeping in close and quick contact regarding little details I thought of after the fact. Thank you guys again. More

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Excellent and Professional Service We have dealt with many dealerships over the years and by far Sullivan's ranks in the top 2! Showroom service salesman Vin Kjersgaard was great. H We have dealt with many dealerships over the years and by far Sullivan's ranks in the top 2! Showroom service salesman Vin Kjersgaard was great. He is experienced and was very detailed in vehicle knowledge. More

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Fantastic respectful service Josh Acuna and his colleagues make a complicated car buying experience comfortable. At all times they operate with respect and are patient. This deale Josh Acuna and his colleagues make a complicated car buying experience comfortable. At all times they operate with respect and are patient. This dealership is 60 miles from my home and there must be 10 or more that are closer (Including one in my town), but it was our good fortune to happen by and a pleasure to award them with our business. More

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Pleasant and responsive The Sales staff, Sales Managers and Business Manager were all very responsive and easy to deal with and addressed all my numerous questions and concer The Sales staff, Sales Managers and Business Manager were all very responsive and easy to deal with and addressed all my numerous questions and concerns. No sales pressure just fair and reasonable communication. More

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So grateful I'm so grateful for everyone's persistence and willingness to work long hours on just my situation and get me into a fantastic truck. I can't thank ev I'm so grateful for everyone's persistence and willingness to work long hours on just my situation and get me into a fantastic truck. I can't thank everyone enough. Vin was great to deal with as well as Roger working the deal out. Many thanks again for your efforts. Mike goslee More

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Fantastic service I had the best experience for my first time leasing. Vin was readily available when I needed to talk to him. Roger was able to assist me in getting my I had the best experience for my first time leasing. Vin was readily available when I needed to talk to him. Roger was able to assist me in getting my lease approved. Darren was patient in working with me More

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fordtrucks55@charter.net Bought my car 08-16-2016- Was an adventure of a life time !! Had some up and downs but in the end everything worked out !! Hope this will not happen Bought my car 08-16-2016- Was an adventure of a life time !! Had some up and downs but in the end everything worked out !! Hope this will not happen to anyone else ! Have a nice day ! More

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Overall experience was good Sales rep was great, but the process was not. The back and forth of the sales rep to the sales manager to discuss the pricing was annoying and what c Sales rep was great, but the process was not. The back and forth of the sales rep to the sales manager to discuss the pricing was annoying and what could have been a 10 minute conversation turned out to be me sitting at the sales rep desk for 2+hrs. Ultimately when the sales manager came over (2 hrs later), he was not completely clear and upfront about the price, how my trade was working, etc. I asked for the actual price of the car multiple times, but all I kept getting was down payment and monthly pmt. The closing of the purchase however was great. The sales rep knew I had to be in and out quickly, and he made sure to line everything up so we could accomplish that. He was knowledgeable about the car and made everything smooth. More

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A quick buy and a good deal. Had an excellent experience bying from Northwest Hills. The deal was completely done overy the phone with all questions answered quickly and professi Had an excellent experience bying from Northwest Hills. The deal was completely done overy the phone with all questions answered quickly and professionally. The visit to the dealer took 30 minutes to sign and pick up the car. All the best to the sales and finance staff. Will strongly considering getting the next car from them as well. More

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