![Roger Lyons at Mike Castrucci Ford of Alexandria](https://cdn-user.dealerrater.com/images/dealer/29084/employees/f103a5f319a5.jpg)
Roger Lyons
Used Car Sales Consultant
Mike Castrucci Ford of Alexandria
7400 Alexandria Pike
Alexandria, KY 41001
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116 Reviews
Write a Review116 Reviews of Roger Lyons
June 22, 2024
They sold me a car with a temporary fix. When I got into my car the next morning, the backup camera no longer worked. I talked to one of the guys about it. He took my number & said he would When I got into my car the next morning, the backup camera no longer worked. I talked to one of the guys about it. He took my number & said he would get back with me. Never heard another word. I also could feel a weird road handling when driving in parking lots. When I checked my tires, I found every tire was worn differently. Bought 4 new tires & the problem went away. About 3 weeks after I bought the car, someone called & asked if I would fill out the survey. I commented about the issue with the camera. He said he would talk with his boss & get back with me. Still haven’t heard from anyone. More
June 15, 2022
Great customer service! ! Bought a used car and traded in a car in under 2 hours! ! Bought a used car and traded in a car in under 2 hours! More
Other Employees Tagged: Russell Holloway, Tina Ruebusch, Jeremy Huffman , Kenton Shoemaker
January 08, 2022
Andrew and Jeremy are the best the whole staff made me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me More
Other Employees Tagged: Russell Holloway, Jeremy Huffman , Matthew Stratton, Andrew
September 19, 2021
Roger Lyons was one of the most professional, easy to work with salespeople I have dealt with. Quickly answered our questions and made us feel comfortable through the entire process. work with salespeople I have dealt with. Quickly answered our questions and made us feel comfortable through the entire process. More
Other Employees Tagged: Nick Rauch
August 08, 2021
I would like to thank Roger with Mike Castrucci Ford. I have spent over a year looking for over a year for a 250. I should have talked to him a year sooner. Great guy and great dealership. have spent over a year looking for over a year for a 250. I should have talked to him a year sooner. Great guy and great dealership. More
August 05, 2021
Roger Lyons was Amazing to work with, he went above and beyond dealing with our questions. I was on phone with him asking questions while my husband was in person asking even more questions and he was ver beyond dealing with our questions. I was on phone with him asking questions while my husband was in person asking even more questions and he was very professional and polite, attentive to our needs!! My husband and myself have been looking for a vehicle for weeks on end and every Dealership we went to the sales people made it a very stressful experience trying to find what would work for us!! Then we found Roger at Mike Castrucci in Alexandria and he changed our whole experience!! Roger helped us actually enjoy the process, we felt confident in our purchase!!! Roger made us feel no pressure but we felt lots of support and new we could trust him! We recommend Roger Lyons at Mike Castucci of Alexandria to give you the experience that everyone deserves when purchasing a car!!! More
August 02, 2021
Roger made buying a truck one of the easiest purchases I have ever made. He did not sell me he helped me through the entire process. He knew my time constraints and made it happen! He truly went above and b have ever made. He did not sell me he helped me through the entire process. He knew my time constraints and made it happen! He truly went above and beyond. More
July 28, 2021
Awesome customer service from Roger and the gang at Castrucci in Alexandria! One of the best dealerships I’ve been to! I hope Roger gets promoted because he was superb! Castrucci in Alexandria! One of the best dealerships I’ve been to! I hope Roger gets promoted because he was superb! More
Other Employees Tagged: Jeff Brown
July 28, 2021
Best car buying experience I have ever had. Roger was responsive and so easy to work with. He answered my questions quickly and closed the deal. I highly recommend Roger and the team at Mike Castrucci responsive and so easy to work with. He answered my questions quickly and closed the deal. I highly recommend Roger and the team at Mike Castrucci Ford! More
Other Employees Tagged: Jeff Brown
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