Roger Hess

I got a screw in my tire at the worse possible time (Friday Afternoon) . . . late !! I was in a slight "panic" as to where I might need to take it (the next day) to get the needed repair. I called N (Friday Afternoon) . . . late !! I was in a slight "panic" as to where I might need to take it (the next day) to get the needed repair. I called Naples Mazda and "was thrilled" to find out the Service Department was open on Saturday !! Frank Zabala told me to bring it in . . . (and when I arrived) the Service Manager (Roger Hess) said they could fix it "right away" !! I was in and out within 45 minutes with a freshly patched tire; and, "was very happy and relieved" to be safely back on the road (with a solid tire) !! "Thanks for the great service", Naples Mazda !! Greatly appreciate it !! More

by lexrubino Verified Customer Verified Customer

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We were impressed with rhe service department. We received outstanding service from Roger and his team. We received outstanding service from Roger and his team. More

by dr.anitaroses Verified Customer Verified Customer

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This is one of the nicest dealerships to visit the staff is very friendly and very knowledgeable is very friendly and very knowledgeable More

by manuelordoqui Verified Customer Verified Customer

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Service manage sucks will not help the elderly. ..upcharges, disrespectful Will not repair promised warranty repairs....who does that ?? ..upcharges, disrespectful Will not repair promised warranty repairs....who does that ?? More

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Everyone in the service department was super helpful and informative! They helped me break down my contract and additional warranties on top of just helping me with what I needed that day. informative! They helped me break down my contract and additional warranties on top of just helping me with what I needed that day. More

by micaelaacastro Verified Customer Verified Customer

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Very pleased with service. . especially liked video. The video was very useful and explanation of problems was simply explained. . especially liked video. The video was very useful and explanation of problems was simply explained. More

by ATOPAZ6 Verified Customer Verified Customer

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Always ready to help. Th video of the service appointment is extremely reassuring..pleasant people to work with Th video of the service appointment is extremely reassuring..pleasant people to work with More

by lightcba Verified Customer Verified Customer

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Thank you for doing a great job on the car. Your staff excluding the front receptionist were all professional and kind.:) Your staff excluding the front receptionist were all professional and kind.:) More

by Shari Longo Verified Customer Verified Customer

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Service was great, very kind people. Got to my car quickly to work on awesome Got to my car quickly to work on awesome More

by ABELSALAZAR44 Verified Customer Verified Customer

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Placed my order for tires online, once at the shop the manager gave me a small discount off the online price, so that was good too. Thanks. manager gave me a small discount off the online price, so that was good too. Thanks. More

by Gemini Verified Customer Verified Customer

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