Roger Hess
Roger Hess at Naples Mazda

Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.8
291 Reviews
4.8

291 Reviews

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291 Reviews of Roger Hess

October 25, 2025

Dealership Rating
Employee Rating

As always, Roger was a pleasure work with. He is responsive and professional. The attention he provides is a large reason why we are still servicing our vehicle at this dealership. More

by andyscriv04
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
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Overall, Good. Only issue was continuing follow up - on my part - for a tire replacement More

by mcirullo
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

October 19, 2025

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Employee Rating

They do an amazing job any time i go they always take care of me I dont have ani complain about this dealer , the only bad thing about it it's I'm like an hour away from them More

by ALVARO MONTENEGRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger hess

October 19, 2025

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The communication from Rodger and his team has been excellent, and I really appreciated the video Junior made on my car inspection🌟🌟. Everyone was very courteous, professional, and fast! It seems t More

by BDIVEN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior

October 19, 2025

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Employee Rating

The staff was welcoming and immediately greeted me and offered help. They were Professional, attentive, friendly and thorough. They went above and beyond! More

by SLTAYLOR77
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 17, 2025

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Employee Rating

Good service and good job on fast delivery on the replacement car and call for time to pick up More

by chaimjarbe
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Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

October 15, 2025

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Employee Rating

Exceptional responsiveness in words followed by actions to find a solution to my MX-5 CarPlay issues. More

by Tao10nis
Service Price Transparency
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Recommend Dealer
Yes

October 13, 2025

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Employee Rating

Always a great experience there with Sales or Service I highly recommend them if you want a great experience? More

by jlazor1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Lazor, Phil Falzarano

October 13, 2025

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Employee Rating

Roger and team are professional, trustworthy, accurate. Great service. Cannot say the same for sales and finance departments. More

by Jessemami1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Sanicola, Chris Judge

October 13, 2025

Dealership Rating
Employee Rating

They were very friendly, efficient and professional. Would recommend to a friend or family member. More

by skyemontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan , Brady Nehf

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