Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 30

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
5.0
549 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

5.0

549 Reviews

Write a Review

549 Reviews of Roger Droukas

September 25, 2020

Dealership Rating
Employee Rating

Very happy with our experience! Roger was amazing. He was Very informative and dedicated to meeting our needs. Appreciated his honesty! We will definitely be back in the future! More

by Dtasse313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Sep 28, 2020

Heiser Toyota responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 23, 2020

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Employee Rating

The dealership was easy to find and they had the vehicle I was looking for And Roger was easy to talk to Quick and easy More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2020

Heiser Toyota responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

September 21, 2020

Dealership Rating
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Roger was great to deal with and answered all of my questions about the vehicle. The process was very easy and I never felt pressured along the way. More

by AndyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Sep 22, 2020

Heiser Toyota responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 11, 2020

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Employee Rating

I have been with Heiser Toyota for 10 years and the I have been with Heiser Toyota for 10 years and the quality of their personnel is top notch. There is no other dealership that I will trust mo More

by JC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor , Bob Arciszewski, Dana Schilz

Sep 11, 2020

Heiser Toyota responded

Thank you for your business! We appreciate the high score and your kind words. We look forward to working with you in the future. Have a great day!

September 08, 2020

Dealership Rating
Employee Rating

Fantastic service from start to finish. Easiest transaction I have ever had. All the staff we worked with were exceptional and professional. I highly recommend this dealership!! More

by BEN61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed

Sep 09, 2020

Heiser Toyota responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future

August 25, 2020

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Employee Rating

I choose Heiser mainly because they would deliver a new Rav4 to my home during CODIV-19. My only contact was Roger Droukas. I wanted a no nonsense delivery with no sales pitch and only the relavent documen More

by W9JCC
Recommend Dealer
Yes
Aug 25, 2020

Heiser Toyota responded

Thank you for your business and 5-star review. We are doing our best to go above and beyond to maintain a clean and safe environment for both our customers and employees. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

August 24, 2020

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Employee Rating

Always exceptional sales with Roger. He makes the experience hassle free, which is why we have purchased five Toyota’s with Heiser even if it’s not the closest dealer More

by Wkoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Aug 24, 2020

Heiser Toyota responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger and Shahat were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

July 15, 2020

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Employee Rating

Best Experience you can trust Roger is always great to deal with and you feel like you’re getting an honest deal. Sales Manager is pleasant to deal with and offers you the best dea More

by MBSUSA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Jul 17, 2020

Heiser Toyota responded

We are so happy you had a great experience with Heiser! We appreciate your business and your review. Have a wonderful day.

July 09, 2020

Dealership Rating
Employee Rating

I emailed Heiser Toyota (as well as 4 other dealers) late on a Saturday afternoon. Received a call within minutes. They did not have the color of the vehicle we wanted, but had one shipped in three days late More

by KEVINKELTNER
Recommend Dealer
Yes

Other Employees Tagged: Brett *****

Jul 15, 2020

Heiser Toyota responded

Kevin, thank you for your business and your 5-star review! We appreciate the kind words. Everyone enjoyed working with you and they were so happy to find the perfect vehicle for you. We hope you are enjoying your new ride. Have a great day!

June 25, 2020

Dealership Rating
Employee Rating

They assisted us based on our needs and wants. The team did a great job in helping us to choose the right car for us. More

by GALE_GADDI
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed

Jun 25, 2020

Heiser Toyota responded

Thank you Gale! We appreciate your business and we are happy we could help make a great experience for you! Enjoy your new ride and have a wonderful day!

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