Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 27

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
5.0
549 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

5.0

549 Reviews

Write a Review

549 Reviews of Roger Droukas

May 03, 2021

Dealership Rating
Employee Rating

Great costumer service, I only wish they knew how to figure out my sitting adjustment that I never got to set up since new, Toyota should have all they team trained to details that come up More

by Martpicudo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 04, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and valuable feedback! We sincerely apologize for any inconvenience we may have caused regarding your sitting adjustment. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to reach out to our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com if you have any additional questions or concerns. Thanks and have a great day!

April 26, 2021

Dealership Rating
Employee Rating

Kept in touch and by doing so, sold me a car. Guess i need 25 words to submit. OK. There that should just about do it. More

by cstw20606
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

April 23, 2021

Dealership Rating
Employee Rating

Roger was a great salespersonMade everything easy.Love Roger was a great salesperson Made everything easy. Love my new car and I got a great deal. I will be a repeat customer. Great dealership. More

by Rt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Glad you're enjoying your new ride!

April 19, 2021

Dealership Rating
Employee Rating

We did our homework before going to Heiser. Once there, they made the purchase process smooth. Roger Droukas and the manager gave us excellent service. More

by S age 1
Recommend Dealer
Yes
Apr 20, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

April 14, 2021

Dealership Rating
Employee Rating

Good care for customers be it shopping for a new vehicle or getting maintenance done in a timely manner. One of the better dealerships I have visited More

by MAYUKH2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

April 09, 2021

Dealership Rating
Employee Rating

Roger Droukas and the Heiser Toyota team were a pleasure to do business with. The entire experience was hassle free. I will be back to buy my next car from Roger. More

by sstev04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Apr 13, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

April 09, 2021

Dealership Rating
Employee Rating

Roger was great to work with. I felt like I was being dealt with fairly, respectfully and with transparency. A lot of the discussion with Roger took place via email before I came in, so that made things More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Heiser Toyota responded

Dear Jenn, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

April 06, 2021

Dealership Rating
Employee Rating

Very efficient and trustworthy. The man who drove the shuttle van to drop me off was very friendly. The staff in service were busy but staying on top of the orders. More

by DRACE1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 17, 2021

Dealership Rating
Employee Rating

I always feel “well taken care of” when I am in the dealership ...My sales guy, Roger, is awesome and so is Pat P. Thanks! More

by SCOTTFRANKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz

Mar 25, 2021

Heiser Toyota responded

Dear Scott, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

March 09, 2021

Dealership Rating
Employee Rating

We have purchase eight cars from Heiser Toyota since 2013 We will continue to purchase are cars from Heiser. What else is there to say? More

by RREAGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Shahat Mohamed

Mar 16, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you've continued to have a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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