Roger Cervantes

Acura of Glendale is the best Acura dealership around. They are totally customer focused and operate with the utmost integrity, expertise and hospitality. I would never go anywhere else for a car purchase They are totally customer focused and operate with the utmost integrity, expertise and hospitality. I would never go anywhere else for a car purchase or service. Karine is a fabulous salesperson who provides patient, expert and friendly service. More

Report | Print

I'm very satisfied with Andre he reached out to remind me wen its almost tine to sevice my car He gave me the information on how to go about bringing it back to the dealer. Sal was also very helpful I did wen its almost tine to sevice my car He gave me the information on how to go about bringing it back to the dealer. Sal was also very helpful I didn't need to make an appointment im very happy with their service thank you very much. More

Report | Print

Great service all around from Glendale Acura! They agreed to a price on a car I wanted that another dealer wouldn’t budge with, and they even fixed the driver seat with no hesitation. Albert the They agreed to a price on a car I wanted that another dealer wouldn’t budge with, and they even fixed the driver seat with no hesitation. Albert the salesman was very helpful, and made sure the sale went through smoothly. Everyone there was very helpful, from the manager to the guy helping us with the financing. And they even lent me a nice loaner while my car was being serviced! Highly recommend Acura of Glendale! More

Report | Print

Made a weekday appointment with Roger to service my 2017 MDX. Was first in and thanks to Roger’s help was able to get out and to work timely. On my return (from work) I was all set and paperwork was ready f MDX. Was first in and thanks to Roger’s help was able to get out and to work timely. On my return (from work) I was all set and paperwork was ready for me to pay. Was happy to learn nothing was of the issue, and my vehicle was completed way ahead of schedule. Cannot thank Acura of Glendale enough for having Roger on their team. Special mention to Brad, thank you for helping me out on my initial call. More

Report | Print

Thank you everyone! By far the best experience I've had in a dealership. Everyone was helpful and knowledgeable. By far the best experience I've had in a dealership. Everyone was helpful and knowledgeable. More

Report | Print

Karine was very professional and answered all my questions. I have had a very good experience with Acura of Glendale when taking my previous Acura in for servicing. Roger has taken great care of m questions. I have had a very good experience with Acura of Glendale when taking my previous Acura in for servicing. Roger has taken great care of me and my car. They were able to get me the new car I wanted, so I am glad that I was able to buy my new RDX from them. I'm on # 5 BTW...I'm an Acura lifer! More

Report | Print

All the sales and service staff are very helpful and responsive. We wouldn’t go anywhere else. responsive. We wouldn’t go anywhere else. More

Report | Print

As a first-time luxury vehicle owner, I expected nothing but the best treatment. Being unfamiliar with how Acura worked I asked a few questions and let Roger guide me. My first time here was in October 2021 but the best treatment. Being unfamiliar with how Acura worked I asked a few questions and let Roger guide me. My first time here was in October 2021 when there were a few items wrong with the CPO vehicle I purchased. Thankfully everything was still under the factory warranty and Roger was able to clarify everything for me and assist me even in obtaining a loaner vehicle. - My most recent time was 2.26.2021 when I needed 4 new tires as the ones it came with were beyond bad. This aside, again, Roger made things simple and easy for me. At the same time after my RO had been written, I remembered another issue with the vehicle and it was the rear tailgate switch that acts up on wet or cold temperatures. After a short time, Roger was able to confirm the failure and had great news for me that the part was in stock. This was superb! I knew I failed to mention this at the time of appointment set up so I was ready to wait at the dearlership. With a book in hand, time went by as fast as it was. Soon I was out of the dealership with my new tires (I paid for these) and my warranty item. Acura of Glenda,e has a great staff member! More

Report | Print

I have been buying a new Acura every three years from Acura of Glendale, and every year they have delivered excelling customer care and offered the best prices the market can offer. Thank you Acura o Acura of Glendale, and every year they have delivered excelling customer care and offered the best prices the market can offer. Thank you Acura of Glendale! And especially thank you to Dwight Rogers! More

Report | Print

I've been going to ACURA of Glendale (CA) ever since I've purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glend purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glendale dealership is much closer, so I went to the Glendale location for services. John Ladouceur and his crew (Brad, Manny, Roger) have taken great care of me since last April. Even though the Apply CarPlay issue has been a headache to deal with to this day, they understand my frustration and have been very respectful and courteous in every way. I have serviced my vehicle only at this location since the purchase because they have been nothing but the best and I am completely satisfied with the quality of service I have received, and that says a lot about the leadership of John and his crew. Trust your ACURA (or HONDA) at this dealership and you won't be disappointed. More

Report | Print