***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
Employee Video
507 Reviews
Write a Review507 Reviews of Roel Ortiz
April 13, 2018
Great!! One Of The Best Car Sales Man If Not The Best, He Found Me My Dream Car In Just Weeks With All Features And Details I wanted. I Only Talked To Him Dur One Of The Best Car Sales Man If Not The Best, He Found Me My Dream Car In Just Weeks With All Features And Details I wanted. I Only Talked To Him During This Process And No One Else, Great Place, Friendly Workes And A Variety Of Cars To Choose From With great prices! I Highly Recomend You Go To Them If You are Looking For A News Car, It was A great Experience, Thanks For Everything again Roel! More
March 31, 2018
Great All of the employees that we talked to were very polite and friendly and we found the perfect SUV we wanted that was in our price range. All of the employees that we talked to were very polite and friendly and we found the perfect SUV we wanted that was in our price range. More
March 20, 2018
Ram 1500 Roel Ortiz was wonderful to my husband and I. We shopped from our home and he made it so easy for us! He even paid half of our shipping cost to have Roel Ortiz was wonderful to my husband and I. We shopped from our home and he made it so easy for us! He even paid half of our shipping cost to have the truck shipped to our home. Very honest and outstanding man! More
March 12, 2018
Awesome... great people Thanks ROEL Ortiz for all the attentions ... great facilities... awesome inventory... se los recomiendo excelentes personas y buenos precios. Buen in Thanks ROEL Ortiz for all the attentions ... great facilities... awesome inventory... se los recomiendo excelentes personas y buenos precios. Buen inventario de vehículos a escoger More
February 26, 2018
An enjoyable and efficient car buying experience From the moment Roel Ortiz offered to reserve my vehicle with a fully-refundable deposit, to when he dropped it off at my choice of shop for inspectio From the moment Roel Ortiz offered to reserve my vehicle with a fully-refundable deposit, to when he dropped it off at my choice of shop for inspection, to when he met me half-way to do the final paperwork, he provided a friendly and efficient buying experience. Competitive pricing and a quality service/product took the stress out of my car-buying experience. Roel and Dallas Lease Returns will get my first look the next time I want to purchase a vehicle. More
February 21, 2018
Wonderful experience! From the initial conversation, I realized how exceptionally hospitable Roel Ortiz was in his role. He offered full transparency within every bit of in From the initial conversation, I realized how exceptionally hospitable Roel Ortiz was in his role. He offered full transparency within every bit of information I needed to make an informed decision, whether or not I drove away with a signed contract. I was well accommodated! I would highly recommend this service. This business's integrity is never compromised. More
February 11, 2018
Easy and painless. Roel was super nice and friendly. He understood the situation and focused on the correct things. Worked with us late on a Saturday night too. G Roel was super nice and friendly. He understood the situation and focused on the correct things. Worked with us late on a Saturday night too. Great sales person and very knowledgeable about his products. Answered all questions and made it a great experience for my family. More
February 01, 2018
Quick and Easy! Roel made the experience of purchasing a car extremely quick and easy. He went above and beyond to make it happen quickly and out of his way to make Roel made the experience of purchasing a car extremely quick and easy. He went above and beyond to make it happen quickly and out of his way to make the experience painless! I would definitely recommend him to anyone looking to purchase a car. Thanks Roel! More
January 31, 2018
I felt important I'm sure Roel was working multiple deals at the time I bought my car, but I could swear I felt like his only client - never just a number. He was extr I'm sure Roel was working multiple deals at the time I bought my car, but I could swear I felt like his only client - never just a number. He was extremely thorough in explaining anything and everything I asked of him, he's extremely prompt and responsive to text and email - his all-around customer service is top notch. He also let me test drive the car overnight, which was the best business decision ever. It gave me a chance to fall in love with the car to the point that I didn't want to give it back. I could have gotten the same model car with virtually the same mileage for several thousand less at another dealership, but they gave me the run around, and I was HAPPY to pay extra for Roel and DLR's amazing customer service and policies. I felt taken care of not only from start to finish, but past the point of handing over the check. I HIGHLY recommend Roel and his team and will continue to recommend them to my friends and family for future purchases. More
January 24, 2018
Great service Came in and got the job done in a timely manner l.. no unesscarry paper job no running credit a lot of time.. explained everything very well quickest Came in and got the job done in a timely manner l.. no unesscarry paper job no running credit a lot of time.. explained everything very well quickest car experience I ever had thanks ! More

