Roel Ortiz
Roel Ortiz at Dallas Lease Returns

Roel Ortiz | Page 44

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
508 Reviews

***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

10 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

508 Reviews

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508 Reviews of Roel Ortiz

June 08, 2018

Dealership Rating
Employee Rating

Gracias exelente Roel Ortiz por tu ayuda. Estuvimos buscando nuestro vehiculo durante un mes hasta que encontramos la compania de Dallas Lease Returns, encontramos el vehiculo en el estado qu More

by Gabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 07, 2018

Dealership Rating
Employee Rating

Excellent customer satisfaction Really good customer service, he was able to get me to purchase a vehicle the same day i went, he also gave me every detail about the car i purchased More

by Lalo57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 06, 2018

Dealership Rating
Employee Rating

Sienna Purchase Roel and Dallas Lease Returns was a breath of fresh air. Incredible experience from start to finish. Car was in great condition and sales experience w More

by Tyger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 31, 2018

Dealership Rating
Employee Rating

Best Experience Ever This was the best experience we have ever had when purchasing a car. Roel can't be a sales person because his actions contradict everything you've ev More

by jimncheryl327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 29, 2018

Dealership Rating
Employee Rating

World Class Service This is my second vehicle purchase from DLR and I would strongly recommend these guys to anyone . Their is no pressure to purchase and they know their More

by xerxes0069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Castro

May 26, 2018

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Employee Rating

The best experience buying a car hands down I have NEVER experienced a car dealer like this before the BEST customer service hands down Roel and Juan went above and beyond my expectations it is More

by 14edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Contreras

May 19, 2018

Dealership Rating
Employee Rating

Second vehicle From the begging roel was helpful no pressure ,he answered all my questions. This is my second vehicle I purchase from this place and roel was a big p More

by Jessie morin 98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 16, 2018

Dealership Rating
Employee Rating

Great place to buy a car with great prices Excellent buying experience . Roel the salesman answered all my questions on the phone and when I drove 2 hrs to the dealership everything was just as More

by Branden.niemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 05, 2018

Dealership Rating
Employee Rating

Great experience Roel was great from the beginning to the end. He was helpful and made it really easy for me to decide on the purchase of the vehicle. Everyone was r More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2018

Dealership Rating
Employee Rating

First-time MiniVan Owners By far the best car-buying experience I've ever had. Great inventory. Great salesforce. Roel was very knowledgeable and very helpful throughout. No ha More

by GEricEngstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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